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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone was friendly and the room was great!
Business response:
Dear Jacob, Thank you for your kind words. We're glad to know you enjoyed your room and that our team made you feel welcome. We look forward to your next stay with Extended Stay America! Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer.
I booked this hoping for warm breakfast. It was a grab and go breakfast. Muffins, Oatmeal, ams coffee. Very disappointed. Also no ice machines on site. The freezer in the room has an Ice tray but it isnt ready for uae until you make it yourself
Business response:
Dear Paul, Thank you for your feedback. We apologize that the breakfast and ice availability did not meet your expectations. We understand how important those details are, especially when planning your stay. Your comments are greatly appreciated and will be shared with the team as we seek ways to enhance the guest experience. We hope to have the chance to welcome you back for a more comfortable and satisfying stay. Sincerely, Hotel Management
Bathroom was very dirty, toilet had not been cleaned and still had feces in it.
Business response:
Dear Sue, Thank you for your feedback. We sincerely apologize for the unacceptable condition of the bathroom. Cleanliness should never be overlooked, and your experience does not reflect our standards. We appreciate your feedback and will address this with the team to ensure better attention to detail moving forward. Sincerely, Hotel Management
It was exactly as advertised, clean, quite, and knowledgeable staff
Business response:
Thank you so very much for the kind words. We hope to see you the next time you are in town
Quiet, clean and cheap. Hard to ask for more.
Business response:
Dear Dan, Thank you for your feedback. We are pleased that you appreciated the serene and well-maintained environment, as well as the value we strive to provide. It is our priority to ensure that all guests have a fulfilling experience, and we are glad to know that we succeeded during your visit. We look forward to the opportunity to welcome you back to Extended Stay America in the future. Sincerely, Hotel Management
Very quiet area. Nice staff. Close to good food.
Hotel is very dirty and dated. There’s a reason it’s inexpensive. If you just need a place to sleep, it does the job
Business response:
Dear Jeff, Thank you for sharing your thoughts. We regret that the hotel’s condition did not meet your expectations. While we aim to provide affordable accommodations, cleanliness and upkeep, remain our top priorities, and your feedback will be used to help us improve in these areas. We appreciate your perspective and look forward to offering a better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 3.3 star rating with 1,429 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.