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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was wonderful to work with and the room was very clean.
Room was really clean! however the hallway smelled very weird and dirty.
The carpet was dirty. The bathroom floor was dirty, urine on floor around commode. Asked for 2 beds and the front desk wouldn’t let us have one. We checked in at night and the guy was kind of hard to get along with.
Kings island trip Price was good but room felt dingy could have been a little nicer but did the job
No frills This hotel is a no frills stay. The beds are clean, but there are very few amenities, such as no coffee pot in the room. The breakfast is basically coffee and muffins on a table in front of the check-in desk. The staff was incredibly sweet. Expect to leave a $100 credit at check in that you won’t get back for 7-10 business days.
Business response:
Dear June, Thank you for sharing your feedback. While it’s heartening to hear the team made a positive impression, it’s clear that aspects of your visit fell short of expectations. The absence of certain in-room conveniences and the simplicity of the morning offerings did not reflect the experience you had anticipated, and for that, we sincerely regret any disappointment. We also understand how the authorization hold may have felt inconvenient. Your comments have been noted as we work toward delivering a more complete and se... read more
Great value The room and hotel was a great value for the price. The only minor complaint I have is the property next door needs to trim the bush by the street because it was hard to see every time I pulled out of the parking lot to go somewhere.
Business response:
Dear Angela, Thank you for your valuable feedback. We recognize that certain aspects of your experience did not align with your expectations. Your comments have been carefully noted as we strive to enhance our guest experience. We look forward to the opportunity to welcome you back to Extended Stay America for a more satisfactory visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 3.3 star rating with 1,429 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.