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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice cheap hotel for our family. We stayed in a suite. It was nice to have a separate room from our kids. They stayed on a pull out couch with a bed. The grab n go breakfast was good enough. Coffee was excellent!
Business response:
Kristie, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you loved your well-appointed accommodation and that also enjoyed the delicious breakfast. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Dated. Could be cleaner. Not much hot water. Kitchenette but you need to get EVERYTHING from the lobby including coffee pot. No salt and pepper. Grab and go breakfast was very limited. Coffee, muffins, granola bars. No juice or milk for the kids, no fruit, no toast or cold cereal. Staff very friendly. Room was large and comfortable. TV picture was poor but watchable. Wifi spotty.
Business response:
Julianne, thank you for providing your feedback. It is good to know that you liked our courteous associates and your clean & comfortable room. However, we are sorry for your disappointment with our breakfast offerings and for the cleanliness issues you had. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Fast check in, comfortable bed and clean room. Breakfast could of been better or at least had a microwave and some juice.
Business response:
Thank you for your feedback. I am glad you enjoyed your stay with us, and we look forward to serving you in the future!
Prijs, kwaliteit zeker een aanrader we kregen eerst een kamer die niet volledig proper was, maar dit was snel opgelost en we kregen een andere kamer die wel netjes was. Heel goede service van Extended Stay America
Business response:
Eddy, thank you for posting a review of your stay atExtended Stay America. Please accept our apologies for the cleanliness issue you experienced in your initial room. We have shared your feedback with our housekeeping team, and we have taken actions to ensure that we do not repeat these problems going forward. However, we are happy that our staff did their best to accommodate you in another room. Thanks again for your kind words and recommendation. We look forward to your next visit. Sincerely, Hotel Management
Business response:
Annette, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Very friendly staff. Nice rooms. If you need cooking items ask at checkin.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
My recent stay at Extended Stay of America was ok. My rating would been much higher had the bathroom been clean. I found quite a bit of hair in the shower stall. The property seemed to be well maintained. The room was tidy, but do question just how well the room was cleaned if I found hair and dirt in the shower?
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Your feedback has been shared with the housekeeping team to be more diligent with their efforts so that our future guests never experience a similar problem. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.