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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good value for the area, but not kept well. Many cigarette butts around property. Breakfast is mini-muffins and coffee. Trash all week in stair wells.
Business response:
Thank you for evaluating your stay. We are pleased to know you were happy with the value we offer, but we are sorry for the cleanliness issue you encountered and that you were unhappy with our grab-and-go breakfast offerings. Your feedback has been shared with the respective team so that we can improve our future guests experience. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management
Not the nicest hotel. But good for the price. Was clean and quiet and the staff were exceptionally friendly and helpful.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are pleased to know you liked our courteous associates and affordable rates. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Fantastic staff Great safe location. The staff was phenomenally helpful. Service was fantastic.
Business response:
April, thank you for staying at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Not what I expected for the money. I didn't like the fact that didn't give you housekeeping service, unless you are staying 7 days. They don't make you aware of that during booking or check in. Also this hotel has no ice machines, never seen that in a hotel.
Business response:
Victor, thank you for providing us with details about your stay. We sincerely apologize that our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincerely, Hotel Management
Staff was very laxadaisy. Called down to front desk at 6am...Housekeeping answered to advise that front desk staff does not come in til 7am...but, housekeeping was able to help me. Seriously, that is not good. Breakfast consisted of coffee and granola bar options...that is not even a Continental Breakfast offering.
Business response:
We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for visiting us, and we would love the opportunity to welcome you back. Sincerely, Hotel Management
Beds were small. Bath tub didn't drain well. Room was spacious.
Business response:
Matt, thank you for choosing our hotel for your stay. Although it is good to know you liked your spacious room, we are sorry for your disappointment with our beds. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon as our guest. Safe travels. Sincerely, Hotel Management
Refs It was very relaxing
Business response:
John, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities & service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
The staff was friendly. The room was clean and the checking was very fast.
Business response:
Emily, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you were impressed with the service you received from our wonderful staff and that you liked your well-maintained room. On behalf of everyone here, we invite you to stay with us again the next time you visit Blue Ash. Sincerely, Hotel Management
Visiting Cincinnati This was my first stay with this chain. I was impressed with the layout of the room. This would be a great hotel for a longer stay as the rooms are spacious. The room was equipped with a full size refrigerator, dishwasher, 2 burner stove, and kitchen sink with disposal. Available on request: dishes/utensils, toaster, coffee maker, and more. There was also the standard TV and air conditioner. The bathroom was adequate, nothing extraordinary but served it's purpose.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are pleased to read you loved your well-equipped room and that you were impressed with our convenient location which was perfect for your needs. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open at 8:30 a.m.