Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Business response:

Ron, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Ashley, you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We’re glad you liked your comfortable bed and that the service provided by our staff was helpful to you. However, we’re sorry for failing to meet some of your expectations. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Sandra, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Tiffany, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had liked the outstanding service provided by the David and the comfort of the bed. Your concern in regard to the room will be shared with our housekeeping team. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Steven, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect feedback of Extended Stay America. We are glad to know you loved our convenient location and that you had a great stay here once again. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management