This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A decent hotel to stay at. The bathroom had a slight smell to it, a musty smell. There was no fan in the bathroom to take out smell or moisture. Overall the hotel was clean and the kids enjoyed the outdoor pool.
Business response:
Thank you for the review of your visit to Extended Stay America. We are glad to tread you had a comfortable stay and that you enjoyed your kid time at the pool. Your feedback in regard to the bathroom will be shared with the team so that corrective measure can be taken. We look forward to seeing you again next time! Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great staff Really nice staff on site, very helpful, would definitely stay at Extended Stay again 👍
Business response:
Michael, thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff. Drink machines out of order and the bathroom needs a good deep cleaning.
Business response:
Emily, thank you for the taking the time to review your stay. We’re glad to know you were pleased with the service provided by our staff and that overall you had a pleasant time with us. We have shared your feedback with our housekeeping team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
The location was good. But my room was dirty especially the bathroom.
Business response:
Joe, thank you for sharing your feedback. Although you liked our location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Stayed on 2nd floor. Room had loud folks above us and the fitness room. So if they are up running on the tredmill it sounded like they were coming thru the ceiling. Out of muffins all week.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay with us, but we’re sorry you for the inconvenience you had due to the noise from other guests of the hotel. We wish we were informed about this as we would have shifted you to some other room and ensured you were comfortable. We hope this did not overshadow your otherwise positive experience with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
OK The room was okay. Front desk staff - helpful & friendly. Good selection of breakfast-to-go.
Business response:
Ofelia, thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed our grab-and-go breakfast offerings. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.