This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Basic but clean. On the go breakfast only with "upon request" cookware for the rooms 2 burners. All in all it's a pretty nice place. Wi-Fi is just ok
Business response:
Marie, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know you liked our well-maintained hotel and that overall you had a nice experience. Please know, To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Like-Lady at front desk on day shift. Forgot her name-OUTSTANDING!
Business response:
Thank you for choosing Extended Stay America and taking time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
The staff was very friendly, but you can tell that the place was built 20 or 30 years ago. The carpet in the hallways is older and there are scuff marks on the doors and walls. The baseboards were missing in some places. There is a bit of dirt in the bathtubs that can't be scrubbed off due to what the tubs are made out of (fiberglass and not porcelain?), so we didn't use them. The appliances are older. It is in a decent part of town.
Business response:
Susie, thank you for being so specific in your evaluation of our hotel. We’re glad to know you were impressed with the service provided by our staff and that our location was ideal for you. However, we’re sorry for the cleanliness issues you experienced during your stay. Your concerns have been discussed with our housekeeping team, and we will be more diligent with our efforts going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
It is not a brand new facility, so that shows. The appliances are older and our fridge was loud all night long. My bed was lumpy. All of the fold out couches in this facility are twin-sized, not full-sized like the website says. The breakfast they serve is not much of anything at all - packaged muffins and granola bars - that's it! They were out of coffee on our second trip down to the lobby.
Business response:
Sharon, thank you for sharing your experience at our hotel. We’re sorry for the inconvenience you experienced in your room. Please be assured that we have asked our maintenance team to fix the problem with the refrigerator. We will also share your feedback about our breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Was everything I expected. The price was right, location was good, room was adequate, staff did their jobs. Overall a good stay. No complaints.
Business response:
Thank you for the nice review of the Extended Stay America. We are glad to know you had a comfortable stay and that we were able to meet your expectations at a good price. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Suite included fridge, microwave, stove, ironing board
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
close to where I needed to be convient friendly staff
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open at 8:30 a.m.