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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only thing I did not like is the vending machines did not work.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know except for an issue you had a nice time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Good price - some issues Room OK and clean. WIFI could not connect even with hotel help. Bed was saggy. Easy parking. Some rooms would be noisy due to highway next door.
Business response:
Robert, thank you for your review. We are glad you liked your refreshing suite and found us to be a fair value. However, we are sorry for the issues you encountered with the internet connectivity and you did not found your bed comfortable. Your feedback will be shared with the appropriate teams so that steps can be taken to improve our future guest experience. Also, we apologize for the noise coming from the highway. We value your concerns and hope to have another opportunity to welcome you back soon for a flawless experienc... read more
Business response:
Thank you for selecting Extended Stay America and for your five-star rating! We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
no breakfast as stated, no hair dryer no coffee maker
Business response:
Thank you for your review. We regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Also note, coffee maker and hairdryer are available at the front desk upon request. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Only thing to say is the location to the highway... But everything else was great......TY...
Business response:
Rebekah, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret any inconvenience you had due to our location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The lady at check in was very nice and efficient. The room was clean. However the condition of the room and facility was not up to par for the price I was charged, things were dated and falling apart. The pricing wasn't the hotels fault though. I actually looked online outside of the "Hotels" app and found the room available for half the price on their actual website, which made more sense and was reasonable.
Business response:
Susan, thank you for your review. We are glad you liked our friendly staff and refreshing accommodations. However, we are sorry your suite was not living up to your expectations and regret the inconvenience it caused. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
David, thank you for choosing Extended Stay America and for the fantastic rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.