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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
pass pretty dumpy. dated. one small bottle of shampoo/conditioner. sketchy neighborhood
Business response:
Lucinda, thank you for your review. We are sorry for not meeting all of your expectations and regret the inconvenience caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests' experiences. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
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Business response:
Trisha, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Great stay! We’ll be back! Our stay was great. Check in was quick and easy. Our room was very clean and decor was nice. In walking distance to lots of fun things to do.
Business response:
Matt, thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad you were pleased with our immaculate accommodations and with the attentive service our front desk associates delivered. We are also delighted to read our location worked well for you. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
Comfortable and Clean! The rooms were very nice and staff accommodating. They were available 24 hours. The manager there is very friendly and respects privacy. I will definitely be returning when I’m in town!
Water leak
Business response:
Thank you for sparing some time to share your feedback. While we are glad to see your overall rating, we also regret the inconvenience you had. We wish we had an opportunity to address this and make your experience a better one. We hope to host you again at our hotel. Sincerely, Hotel Management
Gracious at check in; they allowed our dog to stay with us. There is a no smoking policy but unfortunately it still smells strongly of smoke. The room was basic but clean; the bathroom did not seem to have been cleaned.
Business response:
Thank you for your review. We are happy to know you had an overall pleasant stay with us and liked the service provided by our courteous associates. However, we are sorry for any inconvenience you had. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.