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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice room and convenient for the event we were attending
Business response:
It was a pleasure accommodating you at Extended Stay America while you were here to attend a wedding. We are thrilled to learn you loved our apartment-style rooms and that our location was perfect for your plans. Thank you for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We really appreciated the helpful and friendly staff.
Business response:
Robbie, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Bathroom needed maintenance I stayed at this hotel twice before, last time in 2007. It is still a good place, but the condition has deteriorated, at least in the room I was in. The bathtub had some chips in the plastic veneer, and the bottom of the tub appeared stained. The water pressure was quite low, and it seemed like the shower head was partially clogged by sediment. The rack that holds the towels seemed to have been bent, and the toilet had a tendency to run (I had to open the tank to adjust it twice in 3 days. Yes, I ... read more
Business response:
Edward, thank you for choosing us once again. We are glad to read you had an overall satisfactory stay this time. However, we are sorry for the inconvenience you ahd in your room. Your valuable comments about the condition of your bathroom will be shared with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you are already planning another trip our way. Sincerely, Hotel Management
Everything was good, only thing bad was no indoor pool, and inside reasturant
Business response:
Thank you for taking the time to post a review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. However, we are sorry for not meeting some of your expectations. We value your comments and hope to see you again soon. Sincerely, Hotel Management
LOUD HIGHWAY ALL NIGHT SOUNDS LIKE FREIGHT TRAIN 🚂
Business response:
Brian, thank you for your review of your recent stay. We are also sorry for the noise issues you encountered from the highways, and the inconvenience it caused. Our front desk is available 24 hours a day to resolve issues such as this, so we would have been happy to place you in another room on the quieter side of the building. We are sorry for your disappointment and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
HW/KID
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.