Extended Stay America - Cincinnati - Covington

Business response:

Dear Guest, We’re thrilled to hear you enjoyed your visit! It’s wonderful that our location and accommodations made for a positive experience. At Extended Stay America, we aim to create a comfortable and welcoming environment where every guest feels at ease. Thank you for taking the time to share your thoughts. We truly appreciate it and look forward to welcoming you back on your next stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you taking the time to let us know how the stay felt overall. Creating a comfortable and relaxing environment is always a priority, and guest insights help guide continued enhancements. Your observations have been noted and shared for awareness as part of our ongoing efforts to refine the experience. We value your feedback and hope to welcome you again, with the opportunity to provide a more restful and enjoyable stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re delighted to hear that check-in was smooth and welcoming, and that your room felt clean and cozy! Making sure guests feel comfortable and well taken care of is always our goal. The team at Extended Stay America truly appreciates your feedback and looks forward to providing another pleasant and relaxing stay whenever your travels bring you back. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your review and for your wonderful comments about our hotel. We are happy you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management