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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Good stay at Florence KY Mattresses could be more comfortable
Business response:
Thomas, thank you for reviewing the Extended Stay America and for letting us know you had a good stay. We have taken note of your feedback and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
I didn’t like the breakfast options. Not enough of anything.
Business response:
Crystal, thank you for being our guest at the Extended Stay America. We appreciate you for your five-star rating and for letting us know that you had a great stay. However, we are sorry our grab-and-go breakfast was not up to your expectations. Your comments will be shared with our Brand Leaders to assist them while determining new offerings for future implementation. We value your feedback and hope to see you again soon. Sincerely,
Nice stay. Staff friendly. Room carpeting got my white socks dirty. Not sure when it was vacuumed. It was not vacuumed when bed linens where changed nor was the bathroom cleaned.
Business response:
Thank you for taking the time to review the Extended Stay America. We are glad to know you had a comfortable stay and that you were impressed with friendly associates. However, we are sorry for the cleanliness issues you had in your room. Your comments have been shared with the Housekeeping team to make sure we are more diligent moving forward. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Light sleeper The room was great and the staff was friendly. I has requested a high floor, but was given 2nd floor of a 4 floor facility and was told nothing else was available on a higher floor. I did not sleep well at all because apparently the people in the room above me never sleep. Whether it was 9 at night, 3 in the morning, or 3 in the afternoon, it sounded like a horse galloping above me.
Business response:
Thank you for reviewing the Extended Stay America. We are glad to know you liked your well-appointed room as well as our courteous associates. However, we are sorry your rest was disturbed due to the noise caused by the other guests. We wish we had the opportunity to resolve the issues while you were, as we would have done our best to make you comfortable. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Things were clean staff helpful esay to get to off the expressway
Business response:
Frank, thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Awesome stay. After a few weeks at an Airbnb in London with no air conditioning, this place felt amazing. Everything you could possibly need and beds comfortable. Place to do laundry with iron and ironing board inside room. If I’m ever back in Cincinnati I will stay here again for sure. Great stay.
Business response:
Charleston, thank you for selecting Extended Stay America for your visit and for sharing your comments. It is good to know you loved our comfortable beds and were impressed with all that we offer. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, Hotel Management
Business response:
William, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Right off the interstate. Very easy to get to. Very clean
Business response:
Debbie, thank you for the very nice review of the Extended Stay America. We are glad to know you had a great stay and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.