Extended Stay America - Cincinnati - Florence - Turfway Rd.'s cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Cincinnati - Florence - Turfway Rd.

3.7
  • Other
  • Florence, KY

About this business

Other

Location details

7350 Turfway Rd., Florence, KY, 41042, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
3.71,769 reviews
Select a rating
Anonymous's profile image
Anonymous 
6 years ago

The location is great for shopping and restaurants and accessing the interstate. 

Business response:

Thank you for writing such a wonderful review of our hotel. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Bathrooms were too small. Kitchen was nice. Elevator could use a update. Overall pleased with the room 

Business response:

Thank you for choosing to stay at Extended Stay America. It’s good to know you enjoyed your accommodations along with the fully-equipped kitchen and that you had a pleasant time. We value your feedback as it gives us scope for further improvements. Thanks again, and we hope to see you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Stay has always been good ,wish check in time was earlier 

Business response:

Thank you for choosing Extended Stay America for your stay. We are glad to know you had a nice time with us and look forward to your future visit. Sincerely, Hotel Management 

Jake's profile image
Jake 
6 years ago

Great Location! Great location! Happened to stay here for two nights and there is every establishment imaginable within a couple miles. There’s even a horse track a mile away! Rooms were about what you would expect, no complaints. Staff was friendly as well. Overall, a good experience! 

Business response:

Jake, thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed our prime location and were impressed with our courteous associates. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Becky's profile image
Becky 
6 years ago

Business response:

Becky, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

No comment. Just wasn't impressed. I have nothing to add. 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Courtney's profile image
Courtney 
6 years ago

Weekend Getaway Initial room smelled of smoke but they quickly changed us. 2nd room was great. Hotel was clean and staff were great. They do not enter the rooms to replenish linens until youve been There 8 days. Didn't like that. Overall it was great!! 

Business response:

Courtney, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed with our courteous associates. Also, kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

D. Wayne's profile image
D. Wayne 
6 years ago

Waited 16 miuyes tip check in. Nobody at front desk 

Business response:

Wayne, thank you for reviewing our hotel. We are disappointed we failed to provide you the best possible welcome at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. We hope to see you again soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.

How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?

Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews. 

When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?

Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.