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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice
Business response:
Kenneth, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Extremely clean... Chris checked us in quickly and professionally. The only complaint we had was that there was no coffee in the room and no ice available.
Business response:
Phyll, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Chris for taking good care of you. Also, kindly know we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Hotel staff were very nice. The room was clean and in pretty good condition. I would suggest wiping out the drawers, check shower curtains. Ours had someine bidy s rub left in it. I rinsed it out... Be prepared to bring your own coikware and plave settings.
Business response:
Cindy, thank you for being our guest at Extended Stay America. We're glad you were pleased with the service provided by our staff and that you liked your well-maintained room. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Good Good
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful feedback, and we look forward to your next visit. Sincerely, Hotel Management
This is my second visit in a week. The staff is super friendly and accommodating. When I went to my room the lights were on and there were cleaning supplies on the table. I immediately told the staff and she assigned me another room. The rooms are quiet (hard to believe right next to the freeway) and clean.
Business response:
Beth, thank you for returning Extended Stay America. We're glad to know you were impressed with the service provided by our staff and that you liked your well-appointed room. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
We only stayed one night so maybe we don't have the bestnopinion but our stay was perfect. Check was easy and smooth, employee was very nice. Our room didn't jave a coffee pot in it like she zaid it would but it wasn't a huge deal, as they have coffee and muffins in the lobby in the morning. There is a kitchen in the room so we got take out from near by and re heated it in our room. There weren't any accessories in the room (coffee pot, hair dryer, kitchen tools ect.) Again, not a huge deal because we only stayed one night.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad you were pleased with the service provided by our staff and that you liked your well-appointed room. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We appreciate your business and hope to see you again on your next visit to Florence. Sincerely, Hotel Management
Place was decent, staff members are so friendly but the free internet connection is too slow(<2mbps). They ask for around $5 more to use faster internet connection. I have never seen a place with <2mbps internet speed, even McDonald's and Burger King free WiFi is much faster than this.
Business response:
Guru, thanks for taking the time to review your experience with us. Although you had an overall comfortable stay, we are sorry for the wifi issue which impacted your stay. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.