Extended Stay America - Cincinnati - Florence - Turfway Rd.

Business response:

Dear Muhammad, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so nice to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management 

Business response:

Dear Regina, Thank you for your positive review. We are pleased to learn you had an enjoyable experience at Extended Stay America. Our commitment to maintaining a clean environment is paramount, and it is rewarding to know that our efforts made a positive impression. Your feedback is invaluable and motivates us to continue delivering exceptional service. We look forward to the opportunity to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear Cathy, Thank you for choosing to stay with us. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you for bringing this to our attention. We hope you stay with us again the next time you visit our city.Sincerely,Hotel Management