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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Great site and close to the airport.
Business response:
Dear TORIANO, Thank you for sharing your recent experience at Extended Stay America. We are glad that our location near the airport was a highlight of your stay. Ensuring easy access to our guests' travel plans is a top priority for us! Should your travels bring you back this way, it would be our pleasure to host you again.Sincerely,Hotel Management
Older hotel but facilities were clean
Business response:
Dear Jhenya, Thank you for sharing your candid feedback. We certainly appreciate your compliments on our clean and well-kept guest suites. However, we hope you will accept our apologies for not fully meeting your expectations. We value your feedback as we are always striving to enhance our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management
Would stay again Easy check in and nice room with a little kitchen. Bed was not comfortable. Front desk was very friendy
Designated smoking The stay was good. The only complaint was people smoking at front entrance.
Business response:
Dear Paula, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. We are glad to learn that you had a nice stay overall. However, we sincerely apologize for the inconvenience caused. We understand how important a pleasant environment is for our guests, and your experience does not reflect our commitment to providing a welcoming atmosphere. Please know that we take your concerns seriously and will address this with our team to ensure a more c... read more
Cheap hotel! Did its job! Outside has a horrible smell
Business response:
Dear Christine, Thank you for your feedback. We apologize for anything other than a completely satisfying stay. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
Some ups, some downs. Well… it was a stay. Location great, bed was soft. Felt like a safe area. Nice restaurants around. Easy access. But there were some beer cans behind the chair, toothbrush and combs behind the TV, a lot of hair in the shower, and a power surge took out our laptop. Nice people though.
Business response:
Dear Guest, Thank you for sharing your experience with us. It was wonderful to read about the high points of your stay. However, we regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you rightly... read more
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.