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Extended Stay America - Cincinnati - Springdale - I-275

4.3
  • Hotels
  • Springdale, OH

About this business

HospitalityHotels

Location details

320 Glensprings Dr., Springdale, OH, 45246, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3942 reviews
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Katy's profile image
7 years ago

For the cost, I expected more. The room has a kitchenette, but nothing at all to use. I assume it's an added option, which is stupid. Don't even offer a kitchen if it's unusable. The bathroom had black hair all over it as if someone had been given a haircut. The breakfast option was on the sad side. Packets of oatmeal, granola bars, and coffee. Nothing else. 

Business response:

Katy, thanks for evaluating your experience at our hotel. Although you liked our service, we apologize for the issues you had while being here. Your feedback with regarding the cleanliness of your room is discussed with our housekeeping team to review and action. Also, your concern for breakfast choice will be shared with our Brand Leaders when determining new offerings. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you’ll give us a cha... read more

Candi's profile image
7 years ago

Nice and comfortable Awesome. I really enjoyed my stay. They I invited enjoyed they stay as well . 

Business response:

Thanks for the wonderful feedback. We are delighted to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

damykel's profile image
damykel 
7 years ago

Business response:

Thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Mayim's profile image
7 years ago

Not terrible Me and my boyfriend frequent this location and it’s never really been a problem but this last stay was eh? When we got there I looked and the shower and it looked like the floor of the shower hadn’t been cleaned and the soap dish was still a little dirty like somebody had some old crusty soap in there , we also requested dishes and dish soap which took forever for us to receive at least 30 Minutes-1 hour the staff overall is pretty nice and this is the first time I’ve ever really had a problem just seems like th... read more

Business response:

Thank you for choosing to stay at our hotel once again. We are sorry for the issues you had while being here and regret the inconvenience it caused. We have shared your concerns with our team in an effort to improve our service as well as facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you both back soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Amanda's profile image
Amanda 
7 years ago

Business response:

Wow - Amanda, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Renaldo's profile image
Renaldo 
7 years ago

Very nice roo. 

Business response:

Renaldo, thank you for choosing Extended Stay America. It's great to read you enjoyed your clean and spacious room and that made your stay a perfect one. Thanks once more for the awesome review, and we look forward to serving you again soon. Sincerely, Hotel Management 

abdullah's profile image
abdullah 
7 years ago

Mad policeman They should alert law enforcement concerning weapons. How else are we to know that law enforcement arent welcomed no police officer is leavibg weapobs at home in today's climate. Ive contacted the blogue for nypd.. BOSTON calufornia chicago and ohio.. They will be told that our assigned lawful equipment isnt welcomed. I had a nice stay other than this disrespectful process of legal authorities 

Business response:

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

AWESOME everything was clean staff were friendly food was good location was good as well 

Business response:

Thanks so much for taking the time to write a review about your stay at Extended Stay America. We are so pleased to read that you loved our friendly associates and central location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275

How is Extended Stay America - Cincinnati - Springdale - I-275 rated?

Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 942 reviews. 

When is Extended Stay America - Cincinnati - Springdale - I-275 open?

Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.