Extended Stay America - Cincinnati - Springdale - I-275

Business response:

Trevon, thank you for sharing your experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

Steve, thank you for being our guest and for writing a review. We are glad you had an overall comfortable stay and that you liked the great value we offer. I apologize for the inconvenience you had with your room. We take your feedback as a training tool to improve our future guest’s experiences. I truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager 

Business response:

Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

William, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

Brittany, thank you for staying at Extended Stay America. We are glad you liked our convenient location and had an overall nice time with us. That being said, I am sorry for not meeting some of your expectations and any inconvenience it caused. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager 

Business response:

Mike, thanks for posting a review so future travelers can see about your pleasant experience here at Extended Stay America. We are happy you were impressed with our service. We look forward to your next visit. Sincerely, General Manager 

Business response:

Katheleen, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager