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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved it! Well worth it! I needed something quick, decent, and low priced, and I found this! I was kind of surprised by how clean and comfortable it was. Very spacious and excellent for an extended stay.
Business response:
Arielle, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America - Cincinnati - Springdale - I-275. It is wonderful to read you not only enjoyed our clean facilities and your well-appointed room, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, General Manager
Business response:
Theodore, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Cincinnati - Springdale – I-275. Sincerely, General Manager
Nice place to stay The hotel is a little off the road, which is nice. The WiFi was barely acceptable, I wish I had paid for the upgraded speed, which I could not do after I selected the basic level. It was rather hot during my stay, and although the AC was set to 60, it never got that cold in my room.. Room was clean, staff friendly, location well lit and felt safe. Overall a great stay with a couple minor issues.
Business response:
Thank you for being our guest at Extended Stay America - Cincinnati - Springdale - I-275. It's nice to know you enjoyed your stay with the exception of few issues. Your feedback is of utmost value, as it helps us to refocus our efforts where we need to make improvements. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Nice - close to interstate, reasonably priced Was excellent - had suite with Queen bed and refrigerator, microwave , and was very quiet. Slept well
Business response:
Thank you for sharing your wonderful review of Extended Stay America - Cincinnati - Springdale - I-275. We are delighted to read our location was perfect for your needs and that you were thoroughly impressed with your well-appointed room. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Cincinnati - Springdale - I-275. We are happy you had a great visit and that your room and our service were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Really enjoyed being able to cook my own meals while on this trip. There were no dishes or pots/pans in the room and when I requested some, it took 24 hours and 3 calls to get them. I think the small staff was just overworked. I ended up going down to the office and waiting until they put together the kitchen stuff needed. They apologized for the delay and mix up. Free WIFI was pretty slow.
Business response:
Geoffrey, it was a pleasure having you as our guest at Extended Stay America - Cincinnati - Springdale - I-275. We are pleased to read you had an overall pleasant experience, but we apologize for the inconvenience caused during your stay. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager
Very nice room...BUT... Was very surprised at how nice and clean the room was but many of the guests seemed very sketchy. They had a kitchenette but empty ice trays. That I understand I.e. liability but there was no ice machine on the property and mgm't. was selling the co. line on why they didn't have one. Raise the rate a dollar and put in an ice machine.
Business response:
Jesse, thank you for evaluating your stay. Although you liked the cleanliness of your room, we are sorry for the inconvenience you had for not having an ice machine. We do have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
Not impressed As a last minute booking at midnight to get a quick sleep and leave in the morning it was ok for the price. Missing toilet paper in room and had to ask 2 times to get one. Some towels were worn out and discoloured. Not impressed with that at all but had a comfortable sleep. Basic. First and last time using this brand.
Business response:
Peter, thank you for your visit. Although you liked our affordable rates and had a good night’s sleep, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
Business response:
Todd, thank you for nice rating! We are delighted you had an excellent stay and that we exceeded your expectations. It was our pleasure to serve you. We look forward to welcoming you back at Extended Stay America - Cincinnati - Springdale - I-275. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.