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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No trash can and water in sink didn’t drain. Smelly room. Nice people at desk.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconveniences you mentioned. Please be assured that we have discussed your feedback with our maintenance and housekeeping team to fix the problems immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The service department made my stay so welcoming after having issues with my credit card.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Excellent hotel for the price
Business response:
Benjamin, thank you for being our guest at Extended Stay America. We're delighted to know you had a great time with us and that you found us to be a great value. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Great staff Our stay was short, but Kristy at the front desk was fantastic. We came in later than expected. Called the hotel to let them know and she had our door keys ready for us and in an easily accessible location. Only complaint was that we could not find a coffee maker in our room. We departed at 4am though, so we didn't report it either. Also I had asked for a wake up call and it did not happen. Not sure what went wrong there, but thankfully we had our phones set too!
Business response:
Susan, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed by the service provided by Kristy. Also, please know to ensure the cleanliness of kitchenware they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
non smoking room but smell cigarette smoke and I complain no action until I check out after 2 days
Business response:
Nerio, thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests and hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Marcus, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.