This profile has been claimed by the business owner or representative.
Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very helpful and property was very maintained.
Business response:
Thank you for the amazing feedback of Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you also appreciated our associates. Thank you so much for choosing to stay with us. We can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The staff was good and friendly answered my questions promptly...only down fall was no elevator to 2nd floor when ur handicapped.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you were impressed by the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Great value for the money! With being so close to I275 you can get anywhere in the Bay relatively easily, but it's also not in the heart of downtown areas so it's quiet
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you found us to be a good value and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Great stay! Thank you! Great experience. We would go back again.
Business response:
Scott, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Kristina, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
The room was horrible. Shower was broken, water did not get hot, even after running it for 5 minutes straight. There was also mold and dirt in and around the tub. Bathroom sink didn’t drain at all. Had to use the kitchen sink if I wanted hot water and to brush my teeth. Dirty refrigerator. Room REEKED of cigarette smoke. Room just did not feel clean at all. “Breakfast” was a joke, tiny packaged muffins, coffee, and hot water. Parking was not the best. Great location and friendly staff. Wouldn’t stay here again. Wouldn’t reco... read more
Business response:
Thank you for the review. Although you liked our location, we apologize for the issues you had in your room. Also, we are sorry you were unhappy with our grab-and-go breakfast offerings. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Dirty Outdoor Phone It’s not a place to bring a family the main lobby closes at 7pm and there’s an extremely dirty phone enclosed in a box outside the front main entrance that you have to use in order to call someone to assist you after hours.. There’s only one person working there and she has to do laundry and other duties. I didn’t feel safe there. The room was clean but the overall experience was blah.... I would choose another hotel. The neighborhood must be pretty rough I guess....
Business response:
Marlon, thank you for sharing your review. We are glad you liked your room, but we apologize for the cleanliness issue and are sorry you felt unsafe when you were here. Your feedback regarding the cleanliness is shared with our housekeeping team for review and action. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope you will give us another chance to deliver you with an exceptional experience. Sincerely, Hot... read more
Very clean and nice hotel. Guest reception was not knowledgeable about certain things concerning the hotel. But she was nice. My room is great only issue, its by the laundry area. Constant knocking and bumping of carts. Im always jumping to answer the door. I work night shift, which i informed the desk clerk at check in. This was not a good area to place me in. But i didnt change, due to the fact they rushed to clean it and get me in an hour before checkin time.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and overall had a pleasant stay with us. However, we are sorry for the inconvenience you had. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.