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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay The room was a lot nicer than expected. Perfect size for couples
Business response:
Thank you so much for your kind words. I’m so pleased to read that we were able to exceed your expectations and accommodate your needs with a comfortable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Hard to get to The bath cloths were stained. No ice in the whole hotel. No shampoo or conditioner in the rooms.
Business response:
Thank you for taking the time to share your experience with us. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will make sure we are carefully inspecting our linens and properly stocking rooms to ensure your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice hotel & convenient location Overall stay was good! Room was nice & pretty much clean! Floors in kitchen & bath areas are swept but dont think washed much! Spilled some water on floor when I was filling ice trays & when I wiped it up towel was filthy dirty!! Staff was very friendly & most were helpful but on the last night of my stay there were some young very unrully kids in the room above me & I complained to the very young girl at the front desk & she wasnt much help at all! Nice & apoligetic but not adequate to handl... read more
Business response:
Thank you for taking the time to share your experience with us. I sincerely apologize for the issues that you encountered. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure each guest has a comfortable stay. Still, I am glad you had a positive experience overall. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
OK place to stay. Good value Had a bit of trouble finding the entrance off Ulmerton; a roadside sign would have been helpful. Room was OKI. Breakfast offerings were mediocre at best.
Business response:
Thank you for taking the time to share your experience with us. Please accept our apologies for the inconveniences you experienced. Still, I am glad to read that you had a positive stay overall and found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Well priced basic accommodations with kitchen Stayed three nights -- have to request any kitchen stuff. Coffee pot leaked when pouring and handle was loose but it worked. No paper towels or such to clean up mess. Had to use kleenex.
Business response:
Thank you so much for posting a review of our property. I apologize that our amenities were not up to standard. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations.
Extended Stay in Carrillo Fl. not very friendly. Evening clerk could have been helpful and told us more on dishes and check out. Remote not in room, went up twice to office...she gave us one that didn't work when back she didn't have another. Told maintenence would be there Monday. Monday came had to call again, maintainable not there on mondays, manage called and said she would bring one down. Ask, ask, ask. We were put far in back, pouring rain, and it took 3 trips to finally get a remote and dishes. Didn't feel like they ... read more
Business response:
Thank you for taking the time to share your experience with us. I sincerely apologize for the service issues you experienced. To uphold our company’s high standards, I will make sure we are responding to guest needs in a timely manner. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Extended Stay in Clearwater Decent hotel for the price
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad that you found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
dirty Garbage was still there when we checked in dirty room. Toilet would not flush. No towels or soap
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
FAMILY TRIP THE SECOND NIGHT WE SLEPT WITH NO AIR CONDITIONING. THEY MOVED US ROOMS THE NEXT DAY, THE FOLLOWING DAY THE MAID LET ANOTHER GUEST IN OUR ROOM WHILE WE WERE STANDING THERE IN OUR UNDERWEAR. THE OTHER HOTEL GUESTS WRE VERY NOISY.
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.