This profile has been claimed by the business owner or representative.
Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Bobby, thank you for taking the time to share your kind ratings about your stay with us. We are glad you had an overall great stay. We hope Extended Stay America - Clearwater - Carillon Park will be your first choice every time you visit this area. Sincerely, General Manager
Great service Price was great. Check in hostess very friendly and helpful. Will definitely want to stay here again
Business response:
Thank you for choosing to stay at Extended Stay America - Clearwater - Carillon Park. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! Thanks again for recognizing us as a great value, and we look forward to welcoming you back soon! Sincerely, General Manager
Good value We stayed at this hotel for 3 nights while we apartment searched (we moved to the area from the midwest). This hotel was great for what we needed - all I cared about was a safe place to stay to rest our heads. We were happy with the area, and the front desk staff was very pleasant. Our room probably could have been cleaner but for the price, we couldn't be happier
Business response:
Chelsea, it was our pleasure having you as our guest at Extended Stay America - Clearwater - Carillon Park. We are delighted you loved our affordable rates and the excellent service provide by our front desk staff. Thank you for choosing us, and we hope to welcome you back soon. Sincerely, General Manager
Close to lots of things to do and very clean room. Our stay was ok. Bed was way too hard so bad nights sleep. Room was nice and clean. Sitting area was a plus. We were upgraded at this site because the original hotel we booked at was overbooked, however, the clerks already were aware and had our room ready right down the street at their sister site so was not an issue for us.
Business response:
Thank you for staying at Extended Stay America - Clearwater - Carillon Park. It’s our pleasure knowing you loved the cleanliness of your room and had an overall great stay. However, I am disappointed to know you were not pleased with the bed in your room. Quality and comfort are central to what we provide our guests, and I am so sorry this wasn't the case with your stay. We appreciate your business and hope you will come and stay with us again. Sincerely, General Manager
Nice place in a convenient location The room was nice and clean and comfortable. The AC did not work correctly. The staff was very friendly but with only one person working the desk they could not provide services you needed in an expedient manner. Took several hours for the one and only person on duty to come look at the AC. You have to request everything from hair dryers to toilet paper so that was inconvenient.
Business response:
Thank you for taking the time to evaluate your stay. We are happy that you liked our convenient location and your well-appointed room. However, we are sorry for the issues you had with the HVAC unit in your room and for the service delay you experienced while you were here. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Great Hotel for the Money! My friends and I had a great stay at this hotel. The hotel staff was very helpful, our room was nice and clean, and I felt safe. This is a great hotel for the money.
Business response:
Thank you so much for this awesome review and for mentioning us as a great value for money. We are thrilled to read that you and your friends had a fantastic stay at Extended Stay America - Clearwater - Carillon Park. We appreciate your nice comments about our convenient location, clean rooms, and efficient service. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, General Manager
Nice hotel, very friendly staff and helpful Stayed two night, staff was very helpful with issue we had with national championship tickets to print out and additional supplies we need. Great front desk.
Business response:
Thank you for taking the time to review your stay at Extended Stay America - Clearwater - Carillon Park. We are delighted you enjoyed your stay and appreciate your kind compliments about our staff. We will be sure to share your review with them as they will be so pleased. We appreciate your business and look forward to welcoming you back at our hotel. Sincerely, General Manager
Business response:
It's nice to see your overall stay with us was comfortable. We work hard to meet the expectations of our guests, so we apologize for falling short in your case. We hope you will give us another opportunity to welcome you back for the perfect stay you should have had this time! Sincerely, General Manager
Not happy I was upstairs in a end room, neighbors was loud and rude. I never saw housekeeping for linen change, went to the office for utensils no one was there...
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. We are sorry for the service issues you experienced during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments as they will only help us improve. We also apologize for the inconvenience you experienced due to other guests at our hotel. We hope you will give us another opportunity to provide you with the excellent experience you deserved this visi... read more
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.