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Extended Stay America - Clearwater - Carillon Park

3.1
  • Hotels
  • Clearwater, FL

About this business

HospitalityHotels

Location details

2311 Ulmerton Rd., Clearwater, FL, 33762, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,567 reviews
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Anonymous 
10 years ago

mediocher There were no cups or anything in the room (not even plastic cups); when requested,I was told they would bring some to the room but they never showed up. When I walked to office after waiting over an hour, the office was closing up. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals and responding to guest needs in a timely manner. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We woul... read more

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Anonymous 
10 years ago

not bad Bed was a bit hard but overall great area and plenty of room 

Anonymous's profile image
Anonymous 
10 years ago

It was wonderful. But i wish they would number the buildings an rooms bigger 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

AB's profile image
AB 
10 years ago

We went on Memorial Day weekend and had to find a room but everything else in the area was sold out. The rate was much lower than other hotels that had sold out, so we expected it to be a dump but had no choice but to book it anyway. When we arrived we were greeted at the front desk with a very friendly and helpful receptionist. Our room was clean and well stocked and we had absolutely no complaints. Pleasantly suprised and will return again! 

Business response:

Thank you very much for your review of our property. I’m thrilled that we were able to exceed your expectations. I truly appreciate your kind comments regarding our friendly staff, comfortable rooms and reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Cynthia C.'s profile image
Cynthia C. 
10 years ago

Great place to stay! The hotel staff was courteous and the room was more than I expected. It was nice to have a little kitchen to heat up breakfast and a beautiful bed with a couch to relax on. Rooms were clean and smoke free- LOVED this place. Plan to stay again! 

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Anonymous 
10 years ago

Poor Housekeeping I used to stay here all the time and have always had great experiences. However, this was my first time staying here since they changed their name from Homestead Suites to Extended Stay America and I was a bit disappointed. After checking in, I approached my room door and it was open. There were leaves all over the floor, the trash can was full and filthy, the king size bed had a queen sized comforter on it, and there was no hot water. I called the front desk and was moved to another room and this room's do... read more

Business response:

Thank you for taking the time to share your experience with us. I'm sorry that your stay was disappointing. To uphold our company’s high standards, I will be coaching our housekeeping staff to make sure each guest has a clean and comfortable stay. Still, I appreciate your kind comments regarding our friendly staff and reasonable prices. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in t... read more

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Perry 
10 years ago

Thumbs up Nice place to stay 

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Charlotte 
10 years ago

Will stay again Hotel had recently been through an upgrade. Nice room great location to Tampa and St. Pete area. Will stay again. 

Business response:

Thank you so much for your kind response. Your opinion of our property is very valued. Continuous improvement is our goal and it’s nice to get feedback. I am thrilled you enjoyed our great rooms and had a comfortable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Perry's profile image
Perry 
10 years ago

Happy traveler Very nice place to stay 

Business response:

Thank you for taking the time to share your experience with us. It is always nice to hear positive feedback from our guests. I am thrilled we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Frequently asked questions about Extended Stay America - Clearwater - Carillon Park

How is Extended Stay America - Clearwater - Carillon Park rated?

Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews. 

When is Extended Stay America - Clearwater - Carillon Park open?

Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.