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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfectly fine for one night When I arrived, they took care of my reservation really quickly. Unfortunately, they didn’t have any queen rooms available for me like I selected so they gave me a double room without any extra charge. The , but other than that one issue, the room was absolutely fine and served its purpose.
Business response:
Dear Ashley, Thank you for choosing Extended Stay America and sharing your experience. We're glad that our team was able to efficiently handle your reservation and provide you with a room upon arrival. Although we were unable to accommodate your original room preference of a queen room, we are pleased to read that the double room provided was satisfactory and served its purpose. We appreciate your understanding and hope to have the opportunity to meet your future expectations better.Sincerely,Hotel Management
Desk clerk didn't provide greeting, say hello. Room had very high odor of cigarette smoke. Stove didn't work. Change room which had running water in the tub. The sink fauet water sprayed everywhere when water was turned on, and smoke detactor was hanging.
Business response:
Dear Veria, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk, and we understand your frustration regarding the various issues you described. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we need to improve. We appreciate your patience and hope to welcome you back in the future to show you the exceptional hospitality you deserve.Sin... read more
The property overall is OK. The breakfast was really just a few muffins and cereal. We were in a room that was close to a door that squeaked very loud when opened and did not have a way to close it without it slamming it kept one of the two of us awake until well after midnight and the noise began again around 6:30 in the morning. But when I told the desk on check up we were told that we will most likely get a comp night. But that remains to be seen
I really enjoyed my stay at the Suites. I was pleased with the staff! Extremely hospitable staff, Angela is amazing!! Thank you Angela!
Business response:
Dear Lawrence, Thank you for choosing to stay with us and for taking the time to write such a complimentary review. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team. Team members like Angela is a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. On behalf of all of us at Extended Stay America, the pleasure was ours, and we ... read more
Very clean no bugs inside and the staff was wonderful.
Good
Business response:
Dear Emmanuel, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your stay great and enjoyed everything about us. We work hard to provide high levels of service, so thank you for the beautiful compliments. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.