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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet Get Away It was peace and quiet, which is what I was looking for on this trip. I really didn't want to leave.
Business response:
Steve, thank you for the generous review of Extended Stay America. We are thrilled to learn you had a peaceful stay and that you were impressed with all aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Michelle, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Asya, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Brittany, thank you so much for the positive rating. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The hotel staff was very rude! I booked two nights and I wasn’t to cancel 1 night and they lady gave me unnecessary attitude about me getting me money back.. I was told that the refund had BEEN issued and I didn’t receive my money until I called and complained.. when I got off the phone with the lady the money was back in my account.. it seems had I not called I wasn’t getting my money.. it’s a pretty decent hotel just needs better employees that actually care about their job
Business response:
Thank you for choosing to stay at our hotel. We are sorry for the poor experience you had with one of our associates. It is never our intention to disappoint any guest, and we apologize for letting you down. We have shared your comments with her so that such instances are not repeated. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Great customer service Great rooms clean Very quiet place
Business response:
Thank you for choosing Extended Stay America. We are pleased you enjoyed your stay at our well-maintained property. We are also glad you liked your spotless room and courteous associates. Reviews like yours encourage the team to keep up the good work. We appreciate your feedback and hope you will revisit us. Sincerely, Hotel Management
About what I expected for the price. Nothing really wrong but nothing great either. Room isn't exactly sound proof, everytime someone opened the door in the hallway it sounded like it was my own door. Nice kitchen in the room though. The wifi is free but very slow; you have to pay a few dollars to get the reasonably faster wifi. Overall, if you just need a place to sleep and are cheap like me, this will do the job.
Business response:
Eddie, thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked the fully equipped kitchenette in your room. However, we are sorry for the difficulties you faced while you were here. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,166 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.