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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the not so distant future. Yours in Hospitality, Allen D. Foster Jr. General Manager Extended Stay America Beachwood South 3820 Orange Place Beachwood, Ohio 44122
Had a great stay! Clean room, alittle musty smell but was ok. They have no coffee on the premises and i need my Java first thing in the morning, so I had to drive to McDonalds down the street. Quiet and friendly staff!
Needs maintenence. Carpets worn, soiled. Paint needed. Appliances worn. No chair for workdesk, used kitchen chair. Small table falling apart. Tighten hardware helped. Place should match staff, welcoming. Staff bright spot, friendly, attentive.
Business response:
Thank you for the candid review. We are glad you were pleased with the service our associates delivered. However, we apologize for the concerns you outlined with your room. We will share your comments with our maintenance team and make sure the problem is resolved. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Never again Smelled bad, carpet stains, random hairs in the corners of bathroom and trash left behind nightstand. The lady at the front desk was a sweetheart. She’s the only thing that kept this review from going straight into the toilet.
Business response:
Thank you for your review. Although you liked our courteous front desk staff, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
No review
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that our accommodations and service met your expectations. It was a pleasure having you as our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,988 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.