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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent stay overall
Business response:
Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the not so distant future. Yours in Hospitality, Allen D. Foster Jr. General Manager Extended Stay America Beachwood South 3820 Orange Place Beachwood, Ohio 44122
Right off freeway, close to restaurants.
Business response:
Thank you for affirming how convenient our location is! We couldn't agree more. It is good to know that you enjoyed your time while staying with us. We look forward to welcoming you back at Extended Stay America! Sincerely, Hotel Management
Stay somewhere else. Nothing great about this place. It had a kitchen with no supplies. The place smelled horrible and the halls were dirty. The walls are super thin and I’m pretty sure the neighboring room had their window open and we’re smoking with their head hanging out or something because I kept hearing coughing and hacking outside my window on the 3rd floor. The bed only has a sheet on it…NO BLANKETS…in Nov in Cleveland, Ohio. I had to sleep in a hoodie to not freeze to death. The cable on the back of the TV was unhoo... read more
Business response:
Sonja, thank you for taking the time to share your feedback. We are sorry for the disappointing experience you had with us and apologize for the concerns you had with your room. We will review this with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Questionable The front desk worker was pleasant. I needed a place to sleep for one evening. The condition of hotel is awful. You can see broken curtain rods in window from outside. The hallways smell musty & cigarrettes. People were talking loud in hallway at 2am. The room had no phone or alarm click. The parking lot around the hotel was dark. This was unsettling & not real safe.
Business response:
Thank you for your review. Although you liked our courteous front desk staff, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping and maintenance teams to address the problems you outlined. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 1,988 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.