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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Everything was perfect for my stay. The location is nice. Would stay at this place again in the future.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Easy access to stores and freeway. Good location for finding places to eat
Business response:
Wayne, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room I stayed in for this stay had a lot of noise coming from the heat and frig. I've stayed in other rooms at this hotel that were not a problem so they just may need to service the appliances a little more often.
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. However, we are sorry for the issues you faced with the refrigerator and HVAC unit in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you also for sharing your comments. We hope you will choose to stay with us in the future so that we can provide you with a better experience. Sincerely, Hotel Management
everything was great, i have no complaints. very clean
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
I've been here before. I like the location. This visit, I had to wait each morning for more coffee to be made. The snow removal was definitely less than appropriate for the safety of the guests as well as the staff.
Business response:
Thank you for choosing to stay with us again at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. However, we regret any inconvenience caused during your stay. We value your observations and look forward to welcoming you back! Sincerely, Hotel Management
Thin floors, noisy parties upstairs on weekends, minimal breakfast
Business response:
Thank you for your review. We apologize for the noise issue you experience during your stay and regret it impacted your overall experience. We are also sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
The breakfeast is very meager. Carpet in room needs cleaning. Towels are stiff and scratchy.
Business response:
Thank you for your recent visit to our hotel and for your review. We are committed to offering every one of our guests an exceptional stay, and we are sorry for the issues which hampered your experience. We are always looking for ways we can improve and we will take your feedback into account. Thank you again for your candid feedback. We hope to have the opportunity to make a much better impression on a future visit. Sincerely, Hotel Management
Business response:
Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience to be a good value. I would certainly like to discuss what me or my staff could have done to earn a score of 10 which is what we push towards. Please do not hesitate to reach out to me anytime. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Yours in Hospitality, Allen Foster General Manager Extended Stay America Beachwood-Sou... read more
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,167 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.