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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs maintenence. Carpets worn, soiled. Paint needed. Appliances worn. No chair for workdesk, used kitchen chair. Small table falling apart. Tighten hardware helped. Place should match staff, welcoming. Staff bright spot, friendly, attentive.
Business response:
Thank you for the candid review. We are glad you were pleased with the service our associates delivered. However, we apologize for the concerns you outlined with your room. We will share your comments with our maintenance team and make sure the problem is resolved. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Good place to stay
Business response:
Thank you for posting a review about your experience at Extended Stay America and recommending us. We are delighted to read you liked everything we had to offer and that you had a comfortable stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Staff was very nice and attentive. Everything smelled clean. Even through my mask. But the property sucks. There are a huge amount of updates and repairs needed at this location. Bedding clearly is well over due for upgrades. I went in 3 different room they all looked jacked up. We did a few room changes to accommodate my 2 year old daughter. But Everything needs a make over. Except the staff.
Business response:
Thank you for sharing your feedback with us. Although you liked our courteous associates, we apologize for the disappointment you had with the overall condition of our accommodations. We will discuss your comments with the appropriate individuals when we plan for remodeling. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Management
No review
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that our accommodations and service met your expectations. It was a pleasure having you as our guest, and we look forward to a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 2,060 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.