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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was sad breakfast wasn’t available like the first time we stayed, but understandable
Business response:
Thank you for the great review of our hotel! Hopefully we will have breakfast back soon! We are glad that you enjoyed your stay and hope to see you again very soon.
Well worth the price. Full kitchen with stove.
Business response:
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Location is great.. The staff checking in was outstanding.. Hotel little outdated but was suitable for our needs..
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our ideal location and were impressed by the service provided by our courteous front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Easy check-in Was an easy check-in process. Staff was friendly
Business response:
Steve, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with the attentive our front desk associates delivered, and it will be our pleasure to share your comments with our team. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
I love that it has a kitchen. I dont always have to dine outside so I can do grocery and cook. That's a plus! I wish they have hairdryer tho. That would have been great.
Business response:
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
The young lady at the front desk was nice and accommodating and the hotel is in a good area with lots of other hotels, visibility, and traffic. The hotwl itself is a bit dated and could use some upgrades. Also, I question the cleanliness.
Business response:
Thank you for the candid review. We are glad you were pleased with the service our associates delivered and that our location worked well for you. We also appreciate your constructive feedback as it helps us improve our guests' experience. Thank you for your feedback. We would love to have you stay with us again! Sincerely, Hotel Management
I stayed in 302 06/25/2021 No shower curtain trash behind chair remote didn’t work other than that cool room had real strong Oder of a cat urine
Business response:
Sharonda, thank you for being our guest. We are sorry for the cleanliness and maintenance issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
It was cheap
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Room was super clean and it was an easy check in/ out
Business response:
Mary, thank you for making Extended Stay America a part of your travel plans. It was a pleasure to know your immaculate suite helped you have a relaxing stay and that you were happy with your check-in/out experience. Thank you again for your review, and we look forward to serving you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,458 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.