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Extended Stay America - Cleveland - Brooklyn

4.2
  • Hotels
  • Brooklyn, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

10300 Cascade Crossing, Brooklyn, OH, 44144, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,377 reviews
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Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Clean. Great customer service. Easy check in and out. 

Business response:

Thank you for taking the time to write about your recent stay with us at Extended Stay America. It's always great to read that a guest enjoyed everything about their stay, and comments like yours let us know we are on the right track in delivering great service. Thank you for staying with us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

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Anthony 
5 years ago

It was a good place to go the receptionist was a person with a attitude problem but overall i wnjoyes it 

Business response:

Anthony, thank you for choosing our hotel for your stay and for taking time to provide feedback. Although you had an overall pleasant visit, it was certainly disappointing to read about the problems you experienced at the front desk. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. It was our pleasure to have you as our guest, and we hope you will give us another opportunity to be of service. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Very clean, nice. Good for work travel. The room have an small kitchen 

Business response:

Thank you for choosing Extended Stay America. We are glad you had a great stay, liked your refreshing suite, and enjoyed having a well-equipped kitchen in your suite. Thank you again for your review, and we hope to see you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Rico's profile image
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Excellent, friendly staff! Love the ladies there! Very clean facility. 

Business response:

Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

There was no public restroom in lobby. Breakfast was advertised yet the breakfast was a pot of coffee and five lonely granola bars. 

Business response:

Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your comments about breakfast offerings will be shared with our brand leaders to assist them when determining new breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Cleveland - Brooklyn

How is Extended Stay America - Cleveland - Brooklyn rated?

Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,377 reviews. 

When is Extended Stay America - Cleveland - Brooklyn open?

Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.