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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More than adequate and a great deal for the price.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to know you had a pleasant time with us and that you found us to be at a fair price. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Drama A woman was in the hallway attempting to gain entrance in her room because she was kicked out. This woman screamed, cried, begged and hit the door with a frying pan for more than 30 minutes. It was heartbreaking and disturbing. The staff was not equipped to handle deescalating the behaviors exhibited at that time. The next morning the young lady returned and the shenanigans started again.
Business response:
Thank you for bringing this to our attention. First, we apologize for not handling your issue with empathy and with satisfaction. Upon receiving this review, we've immediately approached the associate who serviced you and also the supervisor to get clarity and to ensure that situations such as yours are handled swiftly and appropriately. We appreciate you staying with us and for letting us know that we must constantly improve our service. Sincerely, Hotel Management
The front desk women in the evening was very helpful and pleasant
Business response:
Thank you for taking the time to review your stay. We are pleased overall you had a pleasant visit and that you liked our front desk associate. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
Bathroom needs updating Glued mat in bathtub is NOT very inviting Otherwise clean comfortable bed and good location
Business response:
Thank you for evaluating your stay with us. We are glad you enjoyed our clean accommodations, comfortable beds, and convenient location. However, we are sorry you felt your bathroom needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Property was run down and needs some work. Beds were old and lumpy. Heater barely worked.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Lots of room with sitting area and mini kitchen - very comfortable
Business response:
Matthew, thank you for choosing to stay at Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.