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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean friendly hotel..room excellent.comfortable relaxing stay
Business response:
Dianne, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our well-maintained property. We are also glad you loved your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Customer Service was on point! Everyone was friendly and made you feel right at home
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. We appreciate you being our guest and hope to be your hotel of choice every time you are in the city. Sincerely, Hotel Management
We've stated here several times. The manager on staff upoj check-in and checkout was the best one.
Business response:
David,thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by the associate you mentioned, and we will be sure to share your compliments with them. We are also glad you liked our convenient location.Thank you again for being our loyal guests, and we loo... read more
Fine The hotel was fine for a single night. It did look a bit beat up
Business response:
Thank you for being our guest. We're glad to know overall you had a pleasant time while you were here, but we're sorry for not meeting some of your expectations. We have taken a note of feedback and will use it to improve our facility moving forward. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel was fine, but the check in staff were horrible, I arrived later in the evening when the doors were locked and could not get in. I knocked on the front door for a few minutes before i figured out that I needed to call the front desk. When I called, the person answering the phone made me feel like I interrupted her evening and did not seem enthused or compassionate with my questions. I will not stay an another Extended Stay due to her.
Business response:
Thank you for being our guest. Please accept our apologies for the poor service provided by our associates at the front desk. This is not the impression we like our guests to leave with. Your feedback will be used tool to improve our service levels going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.