This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value, nice room I thought the room was clean, so did my wife. Big room. Staff was very friendly. Better deal than other hotels in the area. Breakfast was so-so - oatmeal, muffins, coffee, apples - that was it.
nice hotel and it was close to everything This hotel does allow pets and did hear a dog barking early in the morning but other than that I enjoy my stay..
Business response:
Thank you for your review of our property. Please accept our apologies for the noise issues you experienced. Still, I am glad to read that you had a positive stay overall. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Comfortable stay but not much for breakfast The hotel was really nice. The guy at the front desk really helped when he saw that Hotels.com overbooked the room. He was able to get me in another room that was around the same price and I was able to sleep comfortably. There was not any juice or milk for the continental breakfast. Come to think of it, there wasn't very much to chose from for breakfast. All they had was oatmeal, muffins, and oranges and apples. I will definitely stay at Extended Stay hotel, again. However, I will... read more
Business response:
Thank you for your recent review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
College move in The hotel rooms are very comfortable. The free breakfast should say a piece of fruit, oatmeal and coffee. There was really no breakfast. Also the rooms do not come with dishes, glasses, coffee maker or dish soap. You have to request it. Also at check in they first gave us a single room when I booked a 2 bedroom suite. The staff said that I had to take it up with Expedia. I reminded them they got my money at the time I booked that particular room. They moved us to our suite. It was conveniently located by the ... read more
Business response:
Thank you for your review of your stay. I sincerely apologize that our amenities were not to your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thank you again for providing us with your feedback.
Very Nice and a good price Clean comfortable room. Nice place to stay especially if you are going to be there for an extended period.
Business response:
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our comfortable rooms and reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Enjoyed Me and my family really enjoyed. Every thing was clean. Staff was wonderful and very attentive. The only hiccup was we the tv cord had a shortage but that was an easy fix!!!
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding our friendly staff and clean rooms. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
good and bad Good news - The negative items mentioned in previous reviews seem to have been corrected. Bad news - our reserved two bed room unit was not available so they gave us a discount. But they had only tried to call us once without leaving a message or text. If we had known we would not have fought the traffic to get there.
Business response:
Charles - Thank you for your feedback. We're sorry to hear that we were unable to provide you with your preferred room type; however, we're glad that you had a pleasant stay. We will review your feedback with our staff to ensure we are always accommodating our guests to the best of our abilities and notifying them if a change in reservation arises. Thank you again for your review. We hope to see you again in the future.
Great and pet friendly.
Business response:
I appreciate you taking the time to write such a positive review. I am glad you enjoyed our pet friendly policy and our accommodating customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
No like it the front desk person was not very nice. Bathtubs were covered. The smell of the room not very nice.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay did not meet our company’s high standards. In response to your feedback, I will be working with our staff to ensure that our staff provides each guest with professional customer service and a clean and comfortable room. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.