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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast could've been better and replenished properly; water temperature never got past lukewarm and never warm in sink
Business response:
I want to thank you for taking the time to post a review of your stay. I glad you had a great stay with us, but disappointed our grab-and-go breakfast did not meet your expectations, and that our water temperature never became hot. Our maintenance engineer had been contacted to see about the later issue. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great Room Setup I loved it the only problem I had was there was no dish ware I had to go request it along with clean towels but other than that great hotel.
Business response:
Thank you for sharing your experience. I'm pleased to read your enjoyed your room, but disappointed about the lack of cookware. Our staff has been informed of doing a better job to communicate our amenities better to guests during check in. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great room for families. This is our goto room in Columbia, SC now
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read that you had a great stay with us and would recommend us for families. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Room is great, but the staff needed to change our room because there's still someone in there.
Staff extremely friendly and room large & clean. Great deal for the price.
Business response:
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the room and staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Family visit There aren't many channels on the tv I think that's the only thing that could have been better
Business response:
Rhiannon - Thank you for your review. We apologize that our channel selection did not meet your expectations; however, we're glad to hear that you enjoyed your stay. We hope to see you again soon!
Not bad for price Overall a good stay but was a little disconcerted when I went to my room and found another guest's belongings in it. I was just glad that the other guests weren't in the room when I walked in. The second room was comfortable (and unoccupied.)
Business response:
Anna - Thank you so much for posting a review of our hotel. We appreciate you letting us know that we mistakenly checked you into the wrong room. We are sorry for this issue, but are happy to read that we provided you with a room that was comfortable, at a good rate. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Quiet and Nice Hotel The room was very nice, clean and spacious. The bed was soft and a nice size for a king size bed. The only issue that we had was the smell of cigarette smoke coming from the bathroom as if another person was smoking in their room and it was coming through the bathroom.
Business response:
.Thank you for your review of our property. We appreciate you letting us know about the smoke odors you experienced. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay overall. It’s great to hear that you enjoyed our spacious rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,270 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.