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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room. Prompt courteous staff. Would stay again.
Business response:
David, we appreciate your review of your experience at Extended Stay America - Columbia – Northwest/Harbison. We are glad to know you liked your spotless room and the service provided by our associates. It's great to know you had a great time with us, and we look forward to welcoming you back on your next trip to our area. Sincerely, General Manager
Clean and Comfortable Nice stop. Clean and comfortable and quiet...
Business response:
Thank you for taking the time to share your experience. I am glad to see you valued quiet, comfortable stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great location/ only complaint was guest from the motel sitting around drinking in the lobby area. and also just outside the entrance of the hotel as I was traveling with my daughter it made things a little nervous.
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that you and your daughter felt uneasy. Thanks to your comments, we will address this issues promptly. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope you will give us a chance to make a better impression the next time you are in the area.
Very comfortable located in a nice area. My only thing was when I went in my room someone had opened and used a soap left it in the sink along with its packaging and one of my hand towels had been used as well. It was kind of weird but not enough to where I'd complain I just didn't touch it. Also my door kept getting stuck so I had to shove it a little for it to open. Other than that my experience was excellent.
Business response:
We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to see you had a comfortable stay at our hotel, however, our maintenance engineer has been addressed to fix the door issue you mentioned. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Relaxing It was relaxing
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had a relaxing stay at our hotel without any issues. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Convenient local area They forgot to clean my room, gave me a room in corner. Even after i was told they would change my room but did not.
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that you didn't have an enjoyable stay. Your comments were reviewed by the staff, and we will ensure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Great stay for traveling! I have to stay in Columbia a lot for work and this hotel is one of the best for the value I have found. The rooms are spacious and set up well for my family to sometimes travel with me. The hotel staff is great and they will remember you from before. Rooms are alway clean. Not a big breakfast selection but, the pros way out weigh that one con. I would definitely recommend staying here when in Columbia or passing through.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed your stay with us while you were in the area for work. It also good to know you would recommend our hotel to others base on your pleasant stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,967 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.