This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad for price Overall a good stay but was a little disconcerted when I went to my room and found another guest's belongings in it. I was just glad that the other guests weren't in the room when I walked in. The second room was comfortable (and unoccupied.)
Business response:
Anna - Thank you so much for posting a review of our hotel. We appreciate you letting us know that we mistakenly checked you into the wrong room. We are sorry for this issue, but are happy to read that we provided you with a room that was comfortable, at a good rate. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Quiet and Nice Hotel The room was very nice, clean and spacious. The bed was soft and a nice size for a king size bed. The only issue that we had was the smell of cigarette smoke coming from the bathroom as if another person was smoking in their room and it was coming through the bathroom.
Business response:
.Thank you for your review of our property. We appreciate you letting us know about the smoke odors you experienced. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay overall. It’s great to hear that you enjoyed our spacious rooms. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
The room size was great for the price, we had the two bedroom suite. The beds weren't the most comfortable but they weren't terrible . Our main complaint was that the pool was still closed for the season, although it was 90 degrees out and the continental breakfast consisted of coffee, oatmeal, granola bars and muffins, which was very disappointing so we opted to dine out.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Additionally, I am pleased to let you know that our pool is now open. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our reasonable rates. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Dirty towels and previous occupants soap was left in shower. AC unit could not be controlled because knobs were missing
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the room conditions you experienced. In response to your feedback, I will make sure we are reviewing our room inspection procedures as well as implementing preventative maintenance procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
We had a great stay! Hotel was very clean and staff was extremely nice! Room was big and ac worked great! Would definitely stay here again! Didn't try breakfast.
Business response:
Thank you so much for posting a review of our property. It’s great to read that you enjoyed our comfortable rooms as well as our friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.