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Extended Stay America - Columbus - Easton
- Hotels
- Columbus, OH
About this business
Location details
4200 Stelzer Rd., Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, convenient to get to conference site.
Business response:
Easton, thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for your needs and that you had a pleasant time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Staff was very nice and hotel lobby and room were clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Emeka, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
The bed and pillows were both very uncomfortable
Business response:
Lauren, thank you for being our guest. We are happy your overall visit was enjoyable, but we are sorry for not being able to meet your expectations with your room. Please visit with us again the next time you are in the area and we would ensure you stay is exceptional. Sincerely, Hotel Management
Business response:
Chris, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
December 12 & 13th Visit. My stay was good. It seemed as though the smell of cigarettes was being masked in the hallways.
Business response:
Thank you for your review. We are pleased that you enjoyed your overall stay, we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Hopefully we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Good clean place Clean room. Close to shopping and drinking
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were impressed with your room and that our location was perfect for your needs. We look forward to hosting you again soon. Sincerely, Hotel Management
Won’t stay here again. Uncomfortable bed and pillows. Generally unfriendly and unhelpful staff. Not very clean.
Business response:
Thank you for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. Also, we are sorry for the discomfort you experienced with the bedding. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Easton
How is Extended Stay America - Columbus - Easton rated?
Extended Stay America - Columbus - Easton has a 3.5 star rating with 2,151 reviews.
When is Extended Stay America - Columbus - Easton open?
Extended Stay America - Columbus - Easton is open now. It will close tomorrow at 12:00 a.m.