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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff very nice. Hair in tub. Toilet wouldn’t flush. Cigarette butts around entrance. Smell of smoke in room and marijuana in front. Room cold. Difficult to get temperature regulated
Business response:
Dear Mala, Thank you for reviewing our hotel. While we are pleased you loved our staff's friendly service; we are sorry we missed meeting some of your expectations and the difficulties you experienced. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management
Decent for what we needed it for. A bit loud but it worked.
Hotel is very noisy. I travel a lot and this is the noisest stay I've haf in a long time. Once I did it was early am and housekeeping barged in without knocking or any announcement. Water was cold always in tub/shower. Price was right but not a convenient or a comfortable place to stay.
Business response:
Dear DawnMarie, Thank you for your feedback regarding your noise concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Also, we want to apologize for the accidental interruption from our staff. We will address this matter to ensure it is not repeated, and ... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,701 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.