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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,703 reviews
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Sydney's profile image
Sydney 
a year ago

Good facility. Accessible and affordable. 

Business response:

Dear Sydney, Thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to downtown. We are grateful for mentioning what a great value we offer our guests. Thank you for choosing the Extended Stay America. We hope you make the same choice when your travels bring you back to the City.Sincerely,Hotel Management 

Michael's profile image
Michael 
a year ago

Good value for 2 nights. 

Jeremy's profile image
Jeremy 
a year ago

Had garbage in my cupboard not just but three them so room was not cleaned out 

Business response:

Dear Jeremy, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we want to apologize for the cleanliness issue and any oversight that kept it from being perfect. Our Housekeeping team usually does a great job maintaining a clean and fresh room for every guest. Regrettably, this was overlooked during your stay. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely,Hotel Management 

Daniel's profile image
Daniel 
a year ago

Staff was very friendly and helpful 

Holley's profile image
Holley 
a year ago
Obinna's profile image
Obinna 
a year ago

Good It’s okay 

Business response:

Dear Obinna, We appreciate you choosing Extended Stay America and sharing your review. Our team strives to ensure each guest has a seamless visit, and it is gratifying to see that we made this happen for you. We hope you will stay with us again next time your travels bring you back to our area.Sincerely,Hotel Management 

Israel's profile image
Israel 
a year ago

Hotel stay review. The room had a slight smell of cigarette. The breakfast was sparse. 

Business response:

Dear Israel, Thank you for choosing to stay with us. We apologize for the housekeeping oversight and the breakfast option that fell short of your expectations. Rest assured that we take these issues seriously and are committed to improving in these areas to ensure that all guests have an enjoyable experience. We hope to make your next stay with us outstanding in every possible way.Sincerely,Hotel Management 

Erika's profile image
a year ago

Good for a short stay. Could benefit from hiring more staff. No one was at the desk during checkout 

Business response:

Dear Erika, We appreciate your feedback and are glad you enjoyed most of your short stay. However, we regret that you encountered challenges during checkout. Please accept our apologies for any inconvenience this may have caused. Thank you for sharing your thoughts on our staffing. We will certainly review your feedback with our team to ensure a more seamless experience for our guests in the future. Your comments are valuable to us as they guide our efforts to improve our services. We hope to welcome you back and provide you... read more

Benny's profile image
a year ago

Location worked out well for us... We have used the Polaris location as our primary stay support for our home search as we work to relocate from WI to OH. Mel and Alisha have done a good job to make us feel comfortable and confident of our safety and security. 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,703 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.