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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staffs are awesome
Business response:
Dear Martin, Thank you for your excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Great area lots of shopping right across from the mall… rooms are huge! Bed comfy! Staff welcoming and friendly! Great price!!
The sheets weren't completely clean. The fournitures are quite old. And there was nothing for breakfast, coffee and chocolate and some of granola bars. I was not satisfied 😌
Business response:
Dear Jean, Thank you for choosing us. It is glad that you had a pleasant stay. However, we apologize for the cleanliness issues with your room's sheets and furniture showing age. We have discussed these with our concerned team for further improvement. Also, we understand your disappointment with the breakfast choices failing to meet your expectations. Your feedback is vital and shared with the team to help them understand the guest's liking. Although your experience is not typical, we have room to improve, and you have our a... read more
Business response:
JackieI wanted to thank you for taking the time to let us know about your recent stay with us. We value your business and look forward to seeing you again.Mike BlakeGeneral Manager
Business response:
CaleI wanted to thank you for taking the time to give us a perfect score. We are happy that you enjoyed your stay with us and look forward to seeing you again.Mike BlakeGeneral Manager
Ok for a quick stay Not very clean
Business response:
Dear David, Thank you for staying at our hotel and letting us know we have room for improvement. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Every guest deserves a clean, well-maintained property as a home away from home when traveling, and we apologize for failing to provide that for you. Be assured we take the cleanliness of your suite and the entire hotel very seriously, and remedial steps within our housekeeping department are underway to e... read more
It was clean and quit. I was only there for one night, but the room was comfortable for a good nights sleep.
Business response:
ClintonI wanted to thank you for taking the time to let us know about your stay. We are happy that you enjoyed staying with us and look forward to seeing you again.Mike BlakeGeneral Manager
Don’t expect much I did not expect much from this stay. The hotel was fine, and location is good and safe area. The staff were unfriendly and rude. Checking guests in and out seemed like an inconvenience to the staff.
Business response:
Dear Troy, Thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We strive to provide excellent hospitality to our guests; therefore, we apologize that this was not your experience. Rest assured that this issue has been addressed with our staff and will not be repeated. We hope to have another opportunity to show you this was an isolated incident. Sincerely,Hotel Management
Friendly service, even after normal check-in hours Despite us having a late check-in (after midnight), the front desk representative was friendly and readily available.
Business response:
Dear Holly, Thank you for staying with us and reviewing our hotel. We aim to provide an excellent experience and are glad we could provide this for you despite the late check-in. Traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests! Should your travels bring you back this way, we would be pleased to host you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.