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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Meiyetta, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked the layout of the room, the location, and the bed
Business response:
Chai, we are glad our modern approach to decorative details added to the enjoyment of your visit. We strive to always give exceptional service along with the ideal combination of location and style, and we appreciate your acknowledgment of our efforts. Thank you for choosing Extended Stay America and for this fantastic review. We look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
From Suga to Sh#! The stay was basic. They over did it with all they did in elimating amennities due to Covid-19. I've stayed in other hotels during the pandemic and havent experianced this level of eliminating perks. It's almost as if the staff was using Covid-19 to do as little as possible. Also my Wife had an unprovoked encounter with a cleaning staff member who clearly didnt like her job and didnt care who knew it forcing my wife to take the stairs instead of the elevator, just to avoid further confrontation. The toilet ... read more
Business response:
Thank you for being loyal to our brand. We are sorry you did not experience the best from one of our associates and for the issues you encountered in your room. Your feedback has been discussed with the appropriate team members to improve the quality of our services and accommodations moving forward. We also regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We hope you will give us a chance to provide you with a better experience the next time you are... read more
Nice clean room, front desk staff could have been friendlier, but otherwise a nice stay
Business response:
Paula, thank you for posting your kind review of the Extended Stay America. We are pleased that overall you enjoyed your stay at our hotel. We are also glad you loved your spotless room. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Hard to rate amenities due to Covid closing gum and breakfast
Business response:
David, thank you for your feedback. From your ratings, it seems you had an overall pleasant stay. However, we regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. We appreciate you being our guest and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
We spent one night and were pleased with the kindness of the staff. Also, the room was very clean.
Business response:
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless suite. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It is difficult to adjust the temperature & force of the in-room cooling unit.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.