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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All is great and good prices, but none of three lamps in my room works and was told at like 5pm i had to wait till morning to have them fixed. I still have lights of wall but shoud have to wait 12 hours for the lights fixed with new bulbs.
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We are glad you had a pleasant stay overall and that we were able to meet your expectations at a great price. However, we are sorry for the issues you had with your room and that we were not able to resolve them in a timely manner. We will share your comments with our team and make sure we are more consistent in our service delivery going forward. We hope to have the chance to welcome you back soon. Sincerely, Hotel Management
It’s in a busy area and can be a little difficult getting out of parking lot. But many restaurants/ stores in immediate area
Very clean and modern. Coffee still not available but a coffee pot was given to take back to room. I guess they forgot about the cups, sugar or cream
Business response:
Thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be clean, and comfortable with lots of room to relax. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Good Spot Clean
Business response:
Sean, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our refreshing property. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Muy bien todo la limpieza y el confor muy buenos gracias
Business response:
Edwin, thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,640 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.