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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty good. The rooms and building could use some refreshing. I seen at one location they had ovens, that would be nice at all of them. But in all Pretty good stay.
Business response:
Duane, thank you for the generous review of Extended Stay America. We are glad you had an overall pleasant experience and were impressed with most aspects of our hotel. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was all nice and the property is very nice! Only complaint is the sheets had some large blue stains on them! Other than that very happy with our stay!!
Business response:
Jess, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your feedback, and we will share your comments regarding the sheets with our housekeeping to make sure they are more diligent going forward. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice and quiet
Business response:
Eric, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a peaceful stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Quality Great Stay, Quality Service. Ms. KACY WAS professional, pleasant and Very Helpful to All my needs..Such a Great Employee..Will Definitely come there Again
Business response:
Shawn, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Kacy went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and look forward to welcoming back on a future visit. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Meiyetta, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I liked the layout of the room, the location, and the bed
Business response:
Chai, we are glad our modern approach to decorative details added to the enjoyment of your visit. We strive to always give exceptional service along with the ideal combination of location and style, and we appreciate your acknowledgment of our efforts. Thank you for choosing Extended Stay America and for this fantastic review. We look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
From Suga to Sh#! The stay was basic. They over did it with all they did in elimating amennities due to Covid-19. I've stayed in other hotels during the pandemic and havent experianced this level of eliminating perks. It's almost as if the staff was using Covid-19 to do as little as possible. Also my Wife had an unprovoked encounter with a cleaning staff member who clearly didnt like her job and didnt care who knew it forcing my wife to take the stairs instead of the elevator, just to avoid further confrontation. The toilet ... read more
Business response:
Thank you for being loyal to our brand. We are sorry you did not experience the best from one of our associates and for the issues you encountered in your room. Your feedback has been discussed with the appropriate team members to improve the quality of our services and accommodations moving forward. We also regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We hope you will give us a chance to provide you with a better experience the next time you are... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.