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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was nice-sized with a kitchen. It is pet friendly so I found pet hair in my room. There were piles of pet poop in the grass and on the sidewalks. There were very large dogs so it doesn't seem to be a weight limit. Elevator was out of service the 3 days I was there.
Business response:
Thank you for taking the time to share your review. We are pleased to know you liked the spaciousness of your suite along with the fully-equipped kitchen. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. We value your additional feedback and hope you will stay with us again for a much-improved experience. Sincerely, Hotel Management
Very quiet despite the loud people in the hallways and the smell of weed every now and then
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it shows you had a nice time with us, but we regret the smoke odor you experienced. We have shared your comments with the housekeeping team to be more diligent in their efforts going forward. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Amazing. The Best one Yet... The Staff was Wonderful Courtesy and Perfect.. with Great Service.. And the General Manager.. Creme dela Creme... Loved Everything.. Seriously.. Quality
Business response:
Shawn, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Friendly staff clean room quiet very helpful would definitely stay again
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are happy to know you had a restful stay in your clean and quiet suite and that you liked our friendly associates. Thank you for selecting us, and we look forward to serving you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,640 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.