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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient location and cost Really great size room
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you liked your comfortable room and our convenient location. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Would stay again but would bring food Very easy check in Alysha was very nice and polite. Only thing disappointing was the breakfast It consisted of coffee and hot chocolate and packaged muffins and granola bars. Was very disappointed
Business response:
Denielle, thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Alysha, and we will be sure to share your kind comments with her as she will be so pleased. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Thank you also for being our guest, and we hope to host you again soon. Sincerely, Hotel Management
It was nice but I didn't realize the breakfast was just grab and go
Business response:
Jeff, thank you for choosing Extended Stay America. We are happy overall you enjoyed your stay at our hotel. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Room was spacious and allowed for plenty of room to move about.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and liked your comfortable room. Thank you again for your feedback and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Friendly and helpful staff. Great location. Suite needs updated, drapes, carpet, furnishing, bed linens and towels of poor quality. Kitchenette not supplied, no in room coffee maker/dishes/cookware. TV in bedroom, volume control broken.
Business response:
Thank you for being our guest. We apologize for your disappointment during your stay and for the difficulties you faced in your room. We do our best to make sure every guest room and the hotel area is well-maintained. We will work harder, so we do not disappoint you in the future. Please note, the dishware along with the coffee maker for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. On a positive note, we are happy you liked our great location and our court... read more
I Love the kitchenettes and free coffee. I also like the layout of the room!
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our kitchenette, the layout of the suites and the coffee we offer. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Being an extended-stay, my wife and I was a little surprised that things weren't worn-out more, but there was a little more wear and tear than I would like to see. Bits of trash behind t.v. stand and other areas that house-keeping does not reach for in routine cleanings. The appliances and fridge were a little dirty. Room wasn't too bad, except there was a light out in the bathroom that we had to overlook. Hotel was quiet during the whole night and morning, which is a plus...slept well. Bed was comfortable, and sheets were c... read more
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you loved our convenient location, comfortable bedding, and the peaceful environment of our hotel. However, your concerns regarding teh cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We value your observations and look forward to your next stay soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.