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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,705 reviews
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Anonymous's profile image
Anonymous 
5 years ago

Business response:

Dear guest, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I would have loved to have seen a more broad breakfast to choose from even if that would only add cereal as an option. 

Business response:

Thank you for choosing Extended Stay America. We are happy overall you enjoyed your stay at our hotel. We will also make a note of your comments as we plan any changes to our breakfast. Thank you also for your feedback, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Amy's profile image
5 years ago

Business response:

Amy, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

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Julian 
5 years ago

I am from Akron Ohio and there was nothing special about the room i kust liked the setting and atmosphere comfortable bed i love the bed but yu could have got more in Akron for the same price 

Business response:

Julian, thank you for taking the time to review your stay at Extended Stay America. It is wonderful to know that you loved our comfortable beds and got a great night's sleep. However, we want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we apologize. We look forward to your next visit. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Clean friendly staff. Room layout is excellent. Good water pressure 

Business response:

Thank you for taking the time to review your wonderful experience at Extended Stay America. We are glad to know you enjoyed our friendly service and your refreshing accommodations. We look forward to welcoming you back soon. Sincerely, Hotel Management 

AMIE's profile image
5 years ago

Business response:

Amie, we appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Idontknow's profile image
Idontknow 
5 years ago

Halls were dirty but the room was very nice.. the staff was helpful but we didn’t get much from the breakfast choice 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our courteous associates as well as our well-kept accommodations. Also, we have asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I WONT BE BACK 10 DAYS IN THE ROOM WAS NEVER CLEANED UP NOTHING OR NOBODY DID ANYTHING I DID REQUESTED AFTER THE 8 NIGHT AND NOTHING 

Business response:

Thank you for taking the time to comment about your recent visit. We are sorry that you experienced some housekeeping service issues during your stay. We are working with my staff to identify where we fell short to keep this from happening again. Thank you for bringing this to our attention. We hope that you will come back soon so that we can make it up to you. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Centrally located to good shopping and eating. Driveway was a bit of a dip. 

Business response:

Thank you for the glowing review of Extended Stay America. We are glad you to know you were pleased with our proximity to the shopping as well as many eateries. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.