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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Richard, it was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Business response:
Cecil, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Quality Professional Customer Services Not a Surprise.... Again Kaci G.. And Tammy we're Class A Great at Providing me with Top Level Service.. Wonderful in Very Attentive to my needs and A pleasure to Continue Coming to This Polaris Location....👍
Business response:
Shawn, thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with Kaci and Tammy. It is always a pleasure hosting you, and we look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Quality Customer Satisfaction Once Again..Was Throughly Impressed with the Quality Customer Service of Kaci G.. and her Great Staff They were Professional, Sweet and Helpful to all my needs and a Warm Pleasant Way and made my experience there a Great One... Will Continue to Stay at Extended Stay America with people like Kaci on BOARD..👍
Business response:
Shawn, thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. Your recognition is highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management
GREAT HOTEL Great Service, Kaci and Her Staff were Quality Customer service at it's Absolute Finest. Will most definitely be back
Business response:
Shawn, thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with Kaci. We appreciate your business and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a five-star experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver excellent hospitality for which we are known. Sincerely, Hotel Management
Welcoming Establishment Wonderful staff. The manager who was in charge was pleasant Friendly and professional.. Great Services and most of will be back
Business response:
Shawn, thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
so much potential Super friendly front desk (even at 1am). The room was adequate. The kitchenette’s cabinets were old and in need of repair, paint or replacement. The carpet in the room needed a deep cleaning especially behind dresser and night stands. Bed was comfy. Towels were small and rough. The property outside was beautiful in a great location.
Business response:
Andrea, thank you for being our guest. We are glad you were impressed with our front desk associates and that you liked our location. However, we are sorry you were disappointed with the condition of our kitchen cabinets and the carpets. Your feedback has been shared with the appropriate teams to address the issues. Everything we do is aimed at providing you with an excellent hotel experience. We hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.