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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel stay It was fine, staff were super nice! Location was good
Booking online is a joke!! The place was decent and clean; however I reserved a room on hotels.com and when I arrived they were booked!! They put me in a handicap room where the lock on the door was busted. Tried a refund, they gave me the run around. Desk clerk was not so nice on 12/30. probly won't stay again.
The hotel was nice. The only problem I encountered was the constant noise from the room above. Could hear walking well into the early morning hours
Business response:
Thank you for taking the time to post a review of your stay. It pleases me to see that you were happy with your stay. I would like to apologize for you having noise issues from the room above. Please know that anytime you experience a problem such as this to please let us know at the front desk so we can get it taken care of for you, so we can ensure that you have a comfortable, “home away from home” experience. Once again, thank you for your review, and I do hope you will give us another chance in the future.
Close to shopping The staff were wonderful & very friendly. They were extremely accommodating, which made the stay even nicer. The rooms were clean & it's very close to shopping & good restaurants.
Business response:
It is so rewarding to read you had an excellent stay. Your kind comments about the friendliness of our staff and how accommodated you were at our hotel is much appreciated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Decent hotel for 1 night stay Found some hygiene items left in room from previous occupants. Got in later in night and front desk seemed a little unsure of letting me in to check in. Room was decent. Bed was comfortable.
Reasonably Priced Suites Accommodations were very nice but we had to request everything, such as extra bedding for the sofa bed, dishes/supplies for the kitchen and the suite was never cleaned. Maybe I was to request that, too.
Business response:
The team and I appreciate your remarks. It is great to see you valued our convenient location and accommodations, but please accept our apologies on the wait at the front desk. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient area. Comfortable Furnishings The room was big and comfortable as far as the furnishings. The heat was impossible to regulate. It was very cool in the room with no way to adjust the heat.
Business response:
Thank you for sharing your experience. Your approval of the spaciousness of your room and how comfortable it was is satisfying, however, I am disappointed you couldn't change the room temperature. Our maintenance engineer has bee informed to rectify this issue. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
clean and comfortable the hotel was super clean, updated and a good location. the attendant at the front desk, geralanda was extremely helpful when I wanted to cancel one night stay through Expedia . you have an awesome employee with her.
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that our convenient location was beneficial during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice room - all amenities of home. Bed, pillows and blanket not too comfortable though.
Business response:
Thank you for sharing your experience. It is good to know You enjoyed your room as well as the amenities provided. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,707 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.