Extended Stay America - Columbus - Polaris

Sunny OH 

on Expedia

8 years ago

Good value for convenient location Pool is open. Tucked away from the highway so noise concerns to factor in. I only stayed for one night but there is a nice courtyard next to gated pool with tables and umbrellas set up complete with grass for kids to play which the true extended stayers were enjoying. Grab 'n go breakfast with water & coffee, no juice option. Queen studio was roomy and served my need. 

Anonymous 

on Expedia

8 years ago

Granola bar and coffee, is all that's offered for breakfast, being an 'extended stay'. If an overnight visit, bring groceries to cook in your room for breakfast! 

Robert 

on Expedia

8 years ago

Smoky Found hair is tub. Smelt smoky. Other than that it was great 

walter 

on Expedia

8 years ago

Good deal Great location and value 

Anonymous 

on Expedia

8 years ago

So so The room was clean but the AC wouldn't go cooler than 71 degrees period the stairwells were full of dirt and debris on the steps. The breakfast was a little disappointing of only pre-made muffins and oatmeal 

Patricia 

on Expedia

8 years ago

Everyone at the hotel was very nice and accommodating, although the front desk didn't seem to have sufficient staff at times. The air conditioner in my room did not work during my 2-day stay and I felt a little uncomfortable (as I was staying alone) to be placed at the very end of a long hallway. Could not get WIFI to work. 

Anonymous 

on Expedia

8 years ago

Excellent Time & Food Had a great weekend stay! The room was very clean, even the bathrooms. I always notice hotel tubs and this one was very clean! Lots of space to put luggage and such away and move around. The only negative would be the wifi did not work well at all, was very slow. Staff were all very friendly- greeted each time I walked in or would pass someone in the hallway. The Polaris area around the hotel is fabulous. Anything you could need is right there! Dave & Busters, the mall, grocery store, restaurants you n... read more

Genara 

on Expedia

8 years ago

The customer service at this place is not professional at all. Receptionists are rude and not professional at all. There was a mix up with my room, which to me was not a big deal. But these women could not agree on how to fix the issue and they were having a disagreement that was not needed in front of me and my parents. One of them decided to just walk away and leave because it " was not her problem" to deal with. Well if it wasn't her problem to deal with, why did she put her two sense when no one asked her for her opinion... read more