Extended Stay America - Columbus - Polaris

just okay 

on Expedia

8 years ago

very basic Very basic, no perks, continental breakfast was a joke. Coffee. Everything else was wrapped and plenty of preservatives. Nothing gluten free, or nothing a health conscience person can have. fruit? Hard boiled egg? Newspaper? Just a room. No ice bucket, napkins in the kitchen. Staff didn't even tell me about continental breakfast, and because I reserved my room from expediate, they treated me like a second class citizen. Not impressed. Ed was comfortable and shower was hot, room was pretty clean. 

Anonymous 

on Expedia

8 years ago

Hotel stay It was fine, staff were super nice! Location was good 

joseph 

on Expedia

8 years ago

The hotel was nice. The only problem I encountered was the constant noise from the room above. Could hear walking well into the early morning hours 

Karen 

on Expedia

8 years ago

Close to shopping The staff were wonderful & very friendly. They were extremely accommodating, which made the stay even nicer. The rooms were clean & it's very close to shopping & good restaurants. 

osugrad09 

on Expedia

8 years ago

Decent hotel for 1 night stay Found some hygiene items left in room from previous occupants. Got in later in night and front desk seemed a little unsure of letting me in to check in. Room was decent. Bed was comfortable. 

Jeanine 

on Expedia

8 years ago

Reasonably Priced Suites Accommodations were very nice but we had to request everything, such as extra bedding for the sofa bed, dishes/supplies for the kitchen and the suite was never cleaned. Maybe I was to request that, too. 

Heather 

on Expedia

8 years ago

Convenient area. Comfortable Furnishings The room was big and comfortable as far as the furnishings. The heat was impossible to regulate. It was very cool in the room with no way to adjust the heat. 

Lisa 

on Expedia

8 years ago

clean and comfortable the hotel was super clean, updated and a good location. the attendant at the front desk, geralanda was extremely helpful when I wanted to cancel one night stay through Expedia . you have an awesome employee with her. 

India 

on Expedia

8 years ago

Booking online is a joke!! The place was decent and clean; however I reserved a room on hotels.com and when I arrived they were booked!! They put me in a handicap room where the lock on the door was busted. Tried a refund, they gave me the run around. Desk clerk was not so nice on 12/30. probly won't stay again.