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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay! This is a great place to stay for the money. It is very clean and comfortable and the staff was quite friendly. The area offers most any type of food anyone would want and there are plenty of places to shop if needed. The only complaint we had is they don't offer a very good breakfast but that is the only drawback. We will be back for sure!
very basic Very basic, no perks, continental breakfast was a joke. Coffee. Everything else was wrapped and plenty of preservatives. Nothing gluten free, or nothing a health conscience person can have. fruit? Hard boiled egg? Newspaper? Just a room. No ice bucket, napkins in the kitchen. Staff didn't even tell me about continental breakfast, and because I reserved my room from expediate, they treated me like a second class citizen. Not impressed. Ed was comfortable and shower was hot, room was pretty clean.
Hotel stay It was fine, staff were super nice! Location was good
Booking online is a joke!! The place was decent and clean; however I reserved a room on hotels.com and when I arrived they were booked!! They put me in a handicap room where the lock on the door was busted. Tried a refund, they gave me the run around. Desk clerk was not so nice on 12/30. probly won't stay again.
The hotel was nice. The only problem I encountered was the constant noise from the room above. Could hear walking well into the early morning hours
Business response:
Thank you for taking the time to post a review of your stay. It pleases me to see that you were happy with your stay. I would like to apologize for you having noise issues from the room above. Please know that anytime you experience a problem such as this to please let us know at the front desk so we can get it taken care of for you, so we can ensure that you have a comfortable, “home away from home” experience. Once again, thank you for your review, and I do hope you will give us another chance in the future.
Close to shopping The staff were wonderful & very friendly. They were extremely accommodating, which made the stay even nicer. The rooms were clean & it's very close to shopping & good restaurants.
Business response:
It is so rewarding to read you had an excellent stay. Your kind comments about the friendliness of our staff and how accommodated you were at our hotel is much appreciated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Decent hotel for 1 night stay Found some hygiene items left in room from previous occupants. Got in later in night and front desk seemed a little unsure of letting me in to check in. Room was decent. Bed was comfortable.
Reasonably Priced Suites Accommodations were very nice but we had to request everything, such as extra bedding for the sofa bed, dishes/supplies for the kitchen and the suite was never cleaned. Maybe I was to request that, too.
Business response:
The team and I appreciate your remarks. It is great to see you valued our convenient location and accommodations, but please accept our apologies on the wait at the front desk. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Convenient area. Comfortable Furnishings The room was big and comfortable as far as the furnishings. The heat was impossible to regulate. It was very cool in the room with no way to adjust the heat.
Business response:
Thank you for sharing your experience. Your approval of the spaciousness of your room and how comfortable it was is satisfying, however, I am disappointed you couldn't change the room temperature. Our maintenance engineer has bee informed to rectify this issue. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.