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Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were stink to high heaven. I had to choose between three the beds are full-size. I don’t know how they say. Four people can fit in a room with a full-size bed and a full-size pullout. They were just awful and the smell was just atrocious.
Business response:
Dear Brenda, Thank you for sharing your feedback with us. We are genuinely sorry that your stay did not provide the comfort and quality you expected. Your comments regarding room condition and overall experience have been shared with our operations team for immediate attention and improvement. We value your perspective and appreciate the opportunity to learn from your experience. We hope you will consider visiting again so we can deliver a more pleasant and refreshed stay in the future. Sincerely, Hotel Management
Overall the room is nice and all but I hate dirty tub .. that tub was really disgusting to look at.. I took a shower in the sink…. I hate a dirty looking tub..but overall the location and hotel itself is really nice
Business response:
Dear Loretta, We are glad to hear you enjoyed the overall comfort and setting during your visit! Your feedback about the bathroom condition is truly appreciated and will be shared with our team to ensure a better experience for future guests. At Extended Stay America, we continually strive to improve, and we hope you’ll return so we can provide you with an even more enjoyable and seamless stay next time. Sincerely, Hotel Management
Terrible experience. Dirty room and bed and when asked to move to a different room the staff refused even though there were rooms available. Didn’t have any blankets or pillows for the pullout sofa bed we needed
old, dated and overall room appearance is a zero. it makes it look dirty. There were hairs in the shower on the walls. did not like this place at all
King bed, room people on floor above me running around through 400 am, no one at the front desk to report it to. Will not stay at location in future. Do not recommend for anyone visiting Columbus.
The room had holes in the carpet, bathroom was disgusting including the tub caulking was missing in areas in and around the tub. The front desk did inform of the shower pull drain being broken however the entire room was very unclean. The room was on the 3rd floor and when you got off the elevator the heat hit you in the face. Terrible stay
the room smells and the check in took forever because the 2 managers left one guy to handle everything. tito was amazing tho!!!
Business response:
Dear Guest, We sincerely apologize for the delay you experienced during check-in and the inconvenience caused by the room odor. Your concerns are being taken seriously and will be addressed with our management team to ensure better staffing and quicker service in the future. We are, however, delighted to hear that Tito made a positive impression—he is a valued member of our team, and we’ll be sure to recognize his efforts. Your comments help us grow, and we appreciate your understanding as we work to improve. We look forward... read more
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 3.9 star rating with 1,471 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.