Extended Stay America - Columbus - Tuttle

therese 

on Expedia

2 years ago

booked several weeks early through Expedia. Called night of arrival at 11:30 pm to confirm soon arrival. Woman at front desk confirmed and said to come when we can. Arrived at the property at 12:20am, and night desk person said we did no longer had our room. he was very helpful on calling local properties but none were available. we had to drive thru the night for home. 

Cringy 

on Expedia

2 years ago

The room was dirty and run down. The shower was so bad that none of us felt comfortable using it. We needed extra bedding for the pull out couch, but nobody was at the lobby desk, so we had to call to get in touch with someone. The breakfast offering was coffee and packaged muffins and granola bars. The best thing I can say is that provided a roof over our heads for a night. 

Stephanie 

on Expedia

3 years ago

The room smelled terrible and made my family feel nauseous within 5 minutes. The floor had not been vacuumed, there was trash in the sofa bed, the counter top was pulling away from the door, there were crumbs on the cabinetry, there was a hole in the wall from the door knob. We were unable to stay here due to these conditions. When I called the following to speak to a manager about a refund the person on the phone was unhelpful and rude. 

Robert 

on Expedia

3 years ago

Carpet upon entrance was dirty. Rust in tub.no usb in room. Smoking in hallways. 

PATRICIA 

on Expedia

3 years ago

TOTALLY DISAPPOINTED This hotel was disgusting. We didn't even stay there because of the filthiness, holes in the wall, no bathroom in our room and could barely breath in the room. Staff was pleasant and refunded me immediately. Wouldn't recommend staying there at all. EVER! 

Jiayi 

on Expedia

3 years ago

poor management 

Anonymous 

on Expedia

3 years ago

Avoid The staff was very friendly upon arrival. The cleanliness of the room was terrible. There was mildew on the shower, the toilet was clogged and sink wouldn't drain. The bathroom floor and sink/vanity was dirty. I was handed a plunger to it myself. 

NDEYENima 

on Expedia

3 years ago

When i got off elevator the hall had a musty smell. And the room was worst. I opened windows to try and air out. The was cloths had pubic hairs . The bed smelled dirty . The room and bed sheets meed to be cleand and deodorized.