Extended Stay America - Columbus - Tuttle

John 

on Expedia

3 years ago

I think I got "taken " When I arrived, they said the room I was to get had gotten flooded and they could put us in another room for no cost increase - have not gotten the receipt yet but I think it is about $30 more. Original room was to be a small suite that sleeps 6 maximum - room obtained had king bed and a sofa bed. King OK but sofa had a badly stained mattress, sheets too small. Will not stay there again. 

Kevin 

on Expedia

3 years ago

They did not have a portable crib available. Also the room was not very clean. The floor was sticky and not swept well. There also wasn't any bedding for the pull out in the room. I had to ask at the desk. 

Janelle 

on Expedia

3 years ago

They did not have the room I booked available. Booked a deluxe king; ended up with a small full room. Still charged the same price. TV didn’t work. Smelled throughout the hotel. Breakfast was granola bars. 

Kary 

on Expedia

3 years ago

Nasty tub backed u and toilet didn’t flush tablet and drain hairs in the bed as that didn’t work whenever went to check in later in the evening receptionist was moody and snappy and not hospitable 

Seth 

on Expedia

3 years ago

Psychotic houses 

Erin 

on Expedia

3 years ago

The shower had a rust ring around the bottom in room 330. There were people playing loud music late at night and early evening. The breakfast was only packets of oatmeal and granola bars. While that is better than nothing if you advertise a breakfast I just expect something hot. I understand times are hard with COVID but these are some things I was not satisfied with. 

Alan 

on Expedia

4 years ago

We tried to check in at 4:45 pm on a Saturday and there was NO ONE there. A message was left to dial 0000 on the phone, but no one ever answered. Finally someone came to check us in, but he was a clod and unfriendly.